Table of Contents |
| Introduction / Dan Rather | 8 |
| Chronology of Events | 14 |
| Transcript of Bryant Gumbel, CBS News | 16 |
| The Numbers / Bryan Charles | 20 |
| | Jules Naudet, documentary filmmaker | 22 |
| | Transcript of Dan Rather, CBS News | 26 |
| | Transcript of Jim Stewart, CBS News | 28 |
| | Transcript of Peter Maer, CBS Radio News | 29 |
| | Harold Dow, CBS News | 30 |
| Death Takes Hold Among the Living / Pete Hamill | 34 |
| | Steve Hartman, CBS News | 40 |
| | Transcript of Cynthia Bowers, CBS News | 42 |
| Flying Blind: On that Fateful Day, Two Airlines Faced Their Darkest Scenario / Scott McCartney, Susan Carey | 45 |
| | Transcript of Carol Marin, CBS News | 54 |
| A Widow's Walk / Marian Fontana | 56 |
| Eye of the Storm: One Journey Through Desperation and Chaos / John Bussey | 64 |
| | Transcript of Pamela McCall, CBS Radio News | 70 |
| The Way Down / Michael Wright, Carl Fussman | 72 |
| A Day of Terror: A Critic's Notebook; Live Images Make Viewers Witnesses to Horror / Caryn James | 83 |
| Americans Tune in and Stress Out / Howard Kurtz | 86 |
| | Byron Pitts, CBS News | 88 |
| The Inner Strengths of a Vulnerable City / Kurt Andersen | 90 |
| Smoke and Stench Cannot Mask the Strength to Rebuild / Pete Hamill | 94 |
| In Charge / Elizabeth Kolbert | 100 |
| Liberties: A Grave Silence / Maureen Dowd | 104 |
| | Scott Pelley, CBS News | 106 |
| New York Dispatch: Family Room / David Grann | 109 |
| Imagining the Hanson Family / Anna Quindlen | 116 |
| City of Ghosts / Tom Robbins, Jennifer Gonnerman | 120 |
| | Ed Bradley, CBS News | 122 |
| Not Just Another September Saturday / Manny Fernandez, Darragh Johnson, Neely Tucker | 124 |
| | Steve Kroft, CBS News | 129 |
| | David Letterman interviewing Dan Rather, CBS News | 132 |
| | Portraits of Grief, The New York Times | 133 |
| | Bill Geist, CBS News | 134 |