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    Year Entries
Customer loyalty -- Mathematical models. : Naked exclusion by a dominant supplier [electronic resource] : exclusive contracting and loyalty discounts / Patrick DeGraba.  2010 1
Customer loyalty -- Nigeria. : Mobile telecommunication customer loyalty in Nigeria : determining factors / Olayiwola Bello.  2013 1
Customer loyalty programs.   3
Customer loyalty -- United States. : Customer loyalty in third party logistics relationships [electronic resource] : findings from studies in Germany and the USA / David L. Cahill.  2007 1
  Customer relations -- 3 Related Subjects   3
Customer relations.   270
Customer relations -- Case studies.   3
Customer relations -- Computer programs.   2
Customer relations -- Data processing.   13
Customer relations -- Data processing -- Computer programs.   5
Customer relations -- Humor. : What to say to a porcupine : 20 humorous tales that get to the heart of great customer service / Richard S. Gallagher.  2008 1
Customer relations -- India. : Winning a billion consumers : a disruptive approach for success in India / Atul Joshi.  2016 1
Customer relations -- Management.   123
Customer relations -- Management -- Computer programs.   24
Customer relations -- Management -- Congresses. : Rediscovering the Essentiality of Marketing : Proceedings of the 2015 Academy of Marketing Science (AMS) World Marketing Congress / Luca Petruzzellis, Russell S. Winer, editors.  2016 1
  Customer relations Management Data processing -- See Also Salesforce (Online service)
  1
Customer relations -- Management -- Data processing.   66
Customer relations -- Management -- Handbooks, manuals, etc. : Designing the customer-centric organization : a guide to strategy, structure, and process / Jay R. Galbraith.  2005 1
Customer relations -- Management -- Software.   2
Customer relations -- Management -- Statistical models.   2
Customer relations -- Marketing. : Build for change : revolutionizing customer engagement through continuous digital innovation / Alan Trefler.  2014 1
Customer relations -- Problems, exercises, etc. : 101 ways to build better relationships with your customers [electronic resource] / Peter R. Garber.  c2007 1
Customer relations -- Programmed instruction. : Quality customer service : satisfy customers--it's everybody's job / William B. Martin.  2009 1
Customer relations -- Psychological aspects.   2
Customer relations -- Social aspects -- United States -- History.   2
Customer relations -- Study and teaching -- Problems, exercises, etc. : 25 reproducible activities for customer service excellence / Peter R. Garber.  2005 1
Customer relations -- Technological innovations.   7
Customer relations -- Training. : Customer service training 101 [electronic resource] / Renee Evenson.  c2011 1
Customer relations -- United States.   4
Customer relations -- United States -- Management. : Real-time communication etiquette for communicating with customers with disabilities [electronic resource].  2010 1
  Customer relationship management -- See Customer relations Management
  1
  Customer satisfaction -- See Consumer satisfaction
  1
Customer satisfaction. : Thank God it's Monday! [electronic resource] : how to create a workplace you and your customers love / Roxanne Emmerich.  c2009 1
  Customer service -- See Customer services

--subdivision Customer services under names of individual corporate bodies and types of organizations and industries, e.g. Construction industry--Customer services
  1
  Customer services -- See Also the narrower term Service-level agreements
  1
Customer services.   206
Academic libraries -- Customer services.   3
Accounting -- Customer services. : The 2000-2005 world outlook for accounting services [electronic resource].  c2002 1
Administrative agencies -- Customer services -- Management. : Managing for results [electronic resource] : opportunities to strengthen agencies' customer service efforts : report to congressional requesters.  2010 1
Administrative agencies -- Customer services -- United States.   4
Advertising agencies -- Customer services -- Finland -- Case studies. : Relationship marketing in professional services [electronic resource] : a study of agency-client dynamics in the advertising sector / Aino Halinen.  2002 1
Airlines -- Customer services. : Looking beyond the runway : airlines innovating with best practices while facing realities / Nawal K. Taneja.  2010 1
Airlines -- Customer services -- Government policy -- United States. : Questions, answers, and perspectives on the current state of airline travel : hearing before the Subcommittee on Aviation Operations, Safety, and Security of the Committee on Commerce, Science, and Transportation, United States Senate, One Hundred Fifteenth Congress, first session, May 4, 2017.  2018 1
Airlines -- Customer services -- United States.   11
Amusement parks -- Customer services -- Florida -- Orlando. : Be our guest : perfecting the art of customer service / by Disney Institute with Theodore Kinni ; foreword by Robert A. Iger.  2011 1
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