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Customer loyalty -- Mathematical models. : Naked exclusion by a dominant supplier [electronic resource] : exclusive contracting and loyalty discounts / Patrick DeGraba.  2010 1
Customer loyalty -- Nigeria. : Mobile telecommunication customer loyalty in Nigeria : determining factors / Olayiwola Bello.  2013 1
Customer loyalty programs.   2
Customer loyalty -- United States. : Customer loyalty in third party logistics relationships [electronic resource] : findings from studies in Germany and the USA / David L. Cahill.  2007 1
  Customer relations -- 2 Related Subjects   2
Customer relations.   138
Customer relations -- Case studies.   2
Customer relations -- Computer programs.   3
Customer relations -- Data processing.   8
Customer relations -- Data processing -- Computer programs.   3
Customer relations -- Humor. : What to say to a porcupine : 20 humorous tales that get to the heart of great customer service / Richard S. Gallagher.  2008 1
Customer relations -- Management.   75
Customer relations -- Management -- Computer programs.   17
Customer relations -- Management -- Congresses. : Rediscovering the Essentiality of Marketing : Proceedings of the 2015 Academy of Marketing Science (AMS) World Marketing Congress / Luca Petruzzellis, Russell S. Winer, editors.  2016 1
Customer relations -- Management -- Data processing.   37
  Customer relations Management Data processsing -- See Also Salesforce (Online service)
  1
Customer relations -- Management -- Handbooks, manuals, etc. : Designing the customer-centric organization : a guide to strategy, structure, and process / Jay R. Galbraith.  2005 1
Customer relations -- Management -- Software.   2
Customer relations -- Management -- Statistical models. : Statistical methods in customer relationship management / V. Kumar, J. Andrew Petersen.  2012 1
Customer relations -- Programmed instruction. : Quality customer service : satisfy customers--it's everybody's job / William B. Martin.  2009 1
Customer relations -- Psychological aspects. : Great customer connections : simple psychological techniques that guarantee exceptional service / Richard S. Gallagher.  2006 1
Customer relations -- Social aspects -- United States -- History.   2
Customer relations -- Study and teaching -- Problems, exercises, etc. : 25 reproducible activities for customer service excellence / Peter R. Garber.  2005 1
Customer relations -- Technological innovations.   6
Customer relations -- United States -- Management. : Real-time communication etiquette for communicating with customers with disabilities [electronic resource].  2010 1
  Customer relationship management -- See Customer relations Management
  1
  Customer satisfaction -- See Consumer satisfaction
  1
  Customer service -- See Customer services

--subdivision Customer services under names of individual corporate bodies and types of organizations and industries, e.g. Construction industry--Customer services
  1
  Customer services -- See Also the narrower term Service-level agreements
  1
Customer services.   126
Academic libraries -- Customer services. : Optimizing academic library services in the digital milieu : digital devices and their emerging trends / Brendan Ryan.  2013 1
Accounting -- Customer services. : The 2000-2005 world outlook for accounting services [electronic resource].  c2002 1
Administrative agencies -- Customer services -- Management. : Managing for results [electronic resource] : opportunities to strengthen agencies' customer service efforts : report to congressional requesters.  2010 1
Administrative agencies -- Customer services -- United States.   4
Advertising agencies -- Customer services -- Finland -- Case studies. : Relationship marketing in professional services [electronic resource] : a study of agency-client dynamics in the advertising sector / Aino Halinen.  2002 1
Airlines -- Customer services. : Looking beyond the runway : airlines innovating with best practices while facing realities / Nawal K. Taneja.  2010 1
Airlines -- Customer services -- United States.   11
Amusement parks -- Customer services -- Florida -- Orlando. : Be our guest : perfecting the art of customer service / by Disney Institute with Theodore Kinni ; foreword by Robert A. Iger.  2011 1
Customer services -- Automation. : Deploying and customizing IBM sales center for WebSphere Commerce V6 [electronic resource] / Rufus Credle ... [et al.].  2007 1
Automobile industry and trade -- Customer services -- United States. : Customers for life : how to turn that one-time buyer into a lifetime customer / by Carl Sewell and Paul B. Brown.  c1990 1
Banks and banking -- Customer services -- Japan.   2
Banks and banking -- Customer services -- Social aspects. : Banking On opportunity : a scan of the evolving field of Bank On initiatives / U.S. Department of the Treasury, Office of Financial Education and Financial Access.  2011 1
Banks and banking -- Customer services -- United States.   2
Cable television -- Customer services -- United States. : Customer service and billing practices in the cable and satellite television industry : hearing before the Permanent Subcommittee on Investigations of the Committee on Homeland Security and Governmental Affairs, United States Senate, One Hundred Fourteenth Congress, second session, June 23, 2016.  2016 1
Call centers -- Customer services. : Learning points : 80 activities and actions for call center cervice excellence / Peter R. Garber.  2005 1
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