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Title Tourism and hospitality education and training in the Caribbean / edited by Chandana Jayawardena ; with a foreward by Rex V. Nettleford.
Imprint Kingston, Jamaica : University of the West Indies Press, 2002.

Subject Tourism -- Study and teaching (Higher) -- Caribbean Area.
Hospitality industry -- Study and teaching (Higher) -- Caribbean Area.
Hotel management -- Study and teaching (Higher) -- Caribbean Area.
Alt Name Jayawardena, Chandana.
Hotel & Catering International Management Association.
Council of Carribean Hospitality Schools.
Description 1 online resource (xxxi, 374 pages) : illustrations
Note "For The Hotel and Catering International Management Association (HCIMA) - Jamaica Group and The Council of Carribean Hospitality Schools (CHOCHS)."
Bibliography Note Includes bibliographical references.
Note Print version record.
Contents Sect. 1. Institutional and Special Project Case Studies -- 1. Past, Present and Future Role of the University of the West Indies in Tourism and Hospitality Education in the Caribbean / Kenneth O. Hall and Chandana Jayawardena -- 2. Past, Present and Future Role of the University of Technology in Tourism and Hospitality Education in Jamaica / Rae Davis and Ava Sewell -- 3. Challenges in Implementing Tourism and Hospitality Joint Degrees: The Case of the University of the West Indies and the University of Technology, Jamaica / Chandana Jayawardena and Marcia Taylor-Cooke -- 4. Developing, Managing and Sustaining the First Tourism and Hospitality Management Master's Degree in the Caribbean / Chandana Jayawardena -- 5. Planning a National Tourism Human Resource Development Project: A Case from Jamaica / J. Anthony Hall and Ayanna Young -- 6. Environmental Management: A New Dimension to Tourism Training / Hugh Cresser -- 7. Training to Gain ISO 9002 Certification: A Hotel Case Study from the Caribbean / Chandana Jayawardena and Maxine Campbell -- 8. Future Human Resource Development Needs of the Caribbean Tourism Industry / Kwame R. Charles -- Sect. 2. Country Case Studies -- 9. A Case Study on Tourism Education in the Bahamas / Sophia A. Rolle -- 10. The Role of Training in Ecotourism for Belize / Sharret Yearwood -- 11. Tourism Education and Training in the Commonwealth of Dominica: Past, Present and Future / Susan M. Carter -- 12. Reshaping Hospitality Education in the Dominican Republic / Guillermo J. Graglia -- 13. Past, Present and Future Role of Institutions Offering Hospitality Education in Grenada / Naline Ramdeen-Joseph -- 14. Past, Present and Future Role of Education in the Tourism and Hospitality Industry in Guyana / Donald Sinclair -- 15. The Organization of Tourism and Hospitality Education and Training in Trinidad and Tobago / Michelle McLeod -- 16. Tourism Education and Training in the Turks and Caicos Islands / John M. Skippings, Ralph L. Higgs and Lindsey Musgrove -- Sect. 3. Present and Future Challenges -- 17. Customer Relations Training in the Context of Caribbean Tourism and Hospitality Business / Allison Atkinson -- 18. From McDonaldization to Customization: Training the Front Line Service Worker in the New Era / Anne P. Crick -- 19. Challenges in Training Employees of Small Hotels in the Caribbean / May Hinds -- 20. Sustainable Tourism: The Agenda for Tourism Professionals in the Caribbean / Anthony Clayton -- 21. Sustainable Tourism Development in the Caribbean: The Role of Education / Godfrey A. Pratt -- 22. Challenges of Academic Research in Caribbean Tourism / Ian Boxill -- 23. Past, Present and Future of Tourism and Hospitality Education in the West Indies / Ainsley O'Reilly -- 24. A Seamless Education and Training System for Caribbean Tourism Human Resource Development / Carolyn Hayle.
Access Use copy Restrictions unspecified star
Reproduction Electronic reproduction. [Place of publication not identified]: HathiTrust Digital Library. 2020.
System Details Master and use copy. Digital master created according to Benchmark for Faithful Digital Reproductions of Monographs and Serials, Version 1. Digital Library Federation, December 2002. http://purl.oclc.org/DLF/benchrepro0212
Note digitized 2020. HathiTrust Digital Library committed to preserve pda
ISBN 9781435627901 (electronic bk.)
1435627903 (electronic bk.)
9766401195
9789766401191
OCLC # 191872098
Additional Format Print version: Tourism and hospitality education and training in the Caribbean. Kingston, Jamaica : University of the West Indies Press, 2002 9766401195 9789766401191 (OCoLC)51719776


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