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Title Staff development : a practical guide / edited by Andrea Wigbels Stewart, Carlette Washington-Hoagland, and Carol T. Zsulya.
Imprint Chicago : American Library Association, 2013.
Edition Fourth edition.

Subject Library employees -- In-service training.
Library education (Continuing education)
Library personnel management.
Career development.
Alt Name Stewart, Andrea.
Washington-Hoagland, Carlette.
Zsulya, Carol T.
Library Leadership and Management Association. Human Resources Section. Staff Development Committee.
Description 1 online resource (viii, 219 pages .)
Edition Fourth edition.
Note "Prepared by the Staff Development Committee, Human Resources Section, Library Administration and Management Association."
Bibliography Note Includes bibliographical references and index.
Contents Introduction to staff development / authors, Elaine Jennerich and Lisa Oberg -- Needs assessment : planning, implementation and action / authors, Jeanne F. Voyles and Robyn Huff-Eibl -- The strategic imperative of library staff development : staff development and library strategic planning / authors, Raynna Bowlby and Linda Plunket -- How to set goals / author, Elizabeth Fuseler Avery -- Getting started : questions to ask / author, Julia Blixrud -- Developing orientation programs for new employees / authors, Carol A. Kochan and Sandra J. Weingart -- Core competencies for libraries and library staff / authors, Joan Giesecke and Beth McNeil -- How understanding the organization, clear expectations and competencies lead to successful coaching and performance / authors, Jeanne F. Voyles and Robyn Huff-Eibl -- Cross functional training and collaboration within the organization / authors, Jeanne F. Voyles and Robyn Huff-Eibl -- Refining the customer service attitude / author, Steve Carr -- Leading from any position / author, Maureen Sullivan -- Developing bench strength (succession planning) / author, Maureen Sullivan -- Planning a training and development infrastructure for library and information environments-roles and responsibilities / author, Julie Todaro -- Instructional design in library settings : designing effective and efficient training programs / authors, Myntha Cuffy and Dorothy Persson -- Using online video for staff training / author, Chad F. Boeninger -- The ideal : joint labor and management staff development programs / author, Lila Daum Fredenburg -- Assessing and ensuring the transfer of training / authors, David Delbert Kruger and John Cochenour.
Summary Since its original publication more than two decades ago, this guide has remained a respected and practical handbook for supporting one of the most important assets libraries possess: their human resources. Staff development and training are not only important but essential to ensure that libraries meet new challenges and fulfill their missions, especially in a constantly changing world where technological innovations directly impact information access. This new edition offers unique, state-of-the-art perspectives on such important topics as: Building a staff development program, and strategies for developing staff; Tracking changes through training, including the importance of setting goals and needs assessments; Refining the customer service attitude; and Using instructional design for staff development.
Note Print version record.
ISBN 9780838996232 (electronic bk.)
083899623X (electronic bk.)
9780838911495 (pbk. ; alk. paper)
0838911498 (pbk. ; alk. paper)
OCLC # 884615178
Additional Format Print version: Staff development. Fourth edition. Chicago : American Library Association, 2013 9780838911495 0838911498 (DLC) 2012010062 (OCoLC)761396291

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