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EBOOK
Author Anderson, Matt.
Title Fearless referrals : boost your confidence, break down doors, build a powerful client list / Matt Anderson.
Imprint New York : McGraw-Hill, 2012.

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Author Anderson, Matt.
Subject Business referrals.
Description 1 online resource (1 volume)
Note Print version record.
Bibliography Note Includes bibliographical references and index.
Contents The fearless referral fundamentals -- Earning the fearless referral -- Becoming fearless -- Fearless referral asking -- Fearless referral-getting strategies -- The 6 steps of a fearless referral conversation -- Follow the 6 steps to a fearless referral conversation -- Use step 1: acknowledge your client -- Use step 2: get positive feedback -- Use step 3: why you must get specific -- Use step 4: reduce their resistance -- Use step 5: coach your client to warm up the referral -- Use step 6: keep control of the process -- Fearless follow-up.
Summary Providing a toolbox of wording that works; powerful fear-killing techniques; and proven referral-gathering methods that will completely transform your business; this book shows how to secure consistently higher quality referrals the right way. -- Edited summary from book.
ISBN 9780071782883 (electronic bk.)
0071782885 (electronic bk.)
1283375516
9781283375511
9780071782876
0071782877 (alk. paper)
OCLC # 819322422
Additional Format Print version: Anderson, Matt. Fearless referrals. 1st ed. New York : McGraw-Hill, 2012 9780071782876 (DLC) 2011029501 (OCoLC)748333012



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