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Author Cates, Karen L.,
Title Leader as coach : restoring employee motivation and performance. (A) / Karen L. Cates, Brenda Ellington Booth.
Imprint London : Kellogg School of Management, 2019.

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Author Cates, Karen L.,
Series SAGE Business Cases
SAGE Business Cases.
Subject Executive coaching -- Case studies.
Employees -- Coaching of -- Case studies.
Employee motivation -- Case studies.
Sales management -- Case studies.
Alt Name Booth, Brenda Ellington,
Description 1 online resource.
Note Originally Published InCates, K. L., & Booth, B. E. (2019). Leader as Coach: Restoring Employee Motivation and Performance (A). 5-418-750(A). Evanston, IL: Kellogg School of Management, Northwestern University.
Bibliography Note Includes bibliographical references and index.
Summary Kiera, a young, enthusiastic sales rep, was recently promoted to manager of a sales team of five. In her first year on the job, she tackled a major revamp of the company's outdated training materials and organized a regional conference for her area, but neither her boss nor corporate seemed to appreciate the work she had been doing. Without support or guidance from her boss, Kiera was confused. What was she supposed to do? Parts A and B of the case present two different perspectives on coaching. Part A contains a narrative from the point of view of the "coachee," Kiera, who was learning how to work with her boss, ultimately with the assistance of an executive coach. This case focuses on coaching as a tool to enhance self-management and relationship management and to improve personal performance.
Note Description based on XML content.
ISBN 9781529724486 (ebook)
OCLC # 1141311388

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