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Author St. Pierre, Michael.
Title Crisis management in acute care settings : human factors and team psychology in a high stakes environment / Michael St. Pierre, Gesine Hofinger, Cornelius Buerschaper.
Imprint Berlin ; New York : Springer, 2008.

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Author St. Pierre, Michael.
Subject Emergency medical services.
Crisis management.
Critical Care -- organization & administration.
Emergency Medical Services -- organization & administration.
Group Processes.
Medical Errors -- prevention & control.
Patient Care Team.
Personnel Management -- methods.
Alt Name Hofinger, Gesine.
Buerschaper, Cornelius.
Description 1 online resource (xi, 234 pages) : illustrations
Bibliography Note Includes bibliographical references and index.
Contents I. Basic principles: error, complexity, and human behavior. The human factors: errors and skills ; The challenge of acute healthcare ; The nature of error ; The psychology of human action -- II. Individual factors of behavior. Human perception: the way we see things ; Information processing and mental models: world views ; Goals and plans: turning points for success ; Attention: in the focus of consciousness ; Stress ; Strategies for action: ways to achieve good decisions -- III. The team. The key to success: teamwork ; Speech is golden: communication ; Leadership -- IV. The organization. Organizations and human error -- Reliable acute care medicine.
Summary "This book addresses relevant issues of error prevention and safe practice in the acute and emergency health care setting. It starts with the basic principles of human behavior and decision making and then partitions into three sections where the individual, the team and the organizational influences within the health care system are discussed in greater depth."--Jacket.
Note Print version record.
ISBN 9783540710615 (hbk. ; alk. paper)
3540710612 (hbk. ; alk. paper)
9783540710622 (electronic bk.)
3540710620 (electronic bk.)
ISBN/ISSN 10.1007/978-3-540-71062-2
OCLC # 237803063
Additional Format Print version: St. Pierre, Michael. Crisis management in acute care settings. Berlin ; New York : Springer, 2008 9783540710615 3540710612 (DLC) 2007931732 (OCoLC)191126628

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