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EBOOK
Author Coe, Cindy, 1968-
Title Coaching for commitment : achieving superior performance from individuals and teams / Cindy Coe, Amy Zehnder, Dennis Kinlaw.
Imprint San Francisco : Pfeiffer, 2008.
Edition Third edition.

LOCATION CALL # STATUS MESSAGE
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LOCATION CALL # STATUS MESSAGE
 OHIOLINK SAFARI EBOOKS    ONLINE  
View online
Series Pfeiffer essential resources for training and HR professionals
Pfeiffer essential resources for training and HR professionals.
Subject Personnel management.
Employees -- Coaching of.
Employees -- Training of.
Employee motivation.
Alt Name Zehnder, Amy, 1966-
Kinlaw, Dennis C.
Kinlaw, Dennis C. Coaching for commitment.
Description 1 online resource (xxiv, 246 pages) : illustrations.
Edition Third edition.
Note "An essential tools resource"--Jacket.
Revised edition of: Coaching for commitment / Dennis Kinlaw. 2nd ed. c1999.
Bibliography Note Includes bibliographical references (pages 233-234) and index.
Contents Cover -- Contents -- Acknowledgments -- Preface -- Target Audience -- Third Edition Enhancements -- Additional Coaching for Commitment Components -- Introduction -- The Changing Coach Role -- Overview of This Book -- Chapter 1: Coaching for Commitment -- Successful Coaching: A Working Definition -- Coaching Works -- The Meaning of Commitment -- Building Commitment Through Coaching -- Coaching for Commitment -- Coaching Moment -- Chapter Summary -- Chapter 2: The Coach Role -- Role Distinctions-What and How -- Shift Happens! -- Coach Role -- Coaching Moment -- Chapter Summary -- Chapter 3: The Coaching Process -- Coaching Prism -- Putting the Pieces Together -- Coaching Moment -- Chapter Summary -- Chapter 4: Trust -- Establishing and Maintaining Trust -- Coaching Moment -- Chapter Summary -- Chapter 5: The InDiCom Coaching Model -- InDiCom Coaching Model Stage I: Involve -- InDiCom Coaching Model Stage II : Discover -- InDiCom Coaching Model Stage III : Commit -- Interdependent Stages -- Coaching Moment -- Chapter Summary -- Chapter 6: CLEAR Coaching Skills -- Challenge -- Listen -- Encourage -- Ask -- Refine -- Coaching Moment -- Chapter Summary -- Chapter 7: Plan to Coach -- Performance Coaching -- Documentation -- Note-Taking -- Coaching Channels -- Coaching Tools -- Coaching Moment -- Chapter Summary -- Chapter 8: The Complete Coaching Conversation -- General Coaching-PBC's Why -- Performance Coaching-Coach's Why -- Coaching Moments -- Coaching by Email -- Coaching Moment -- Chapter Summary -- Chapter 9: Creating a Coaching for Commitment Culture -- What Does a Coaching for Commitment Culture Look Like? -- Create a Value Proposition for Coaching -- How to Create a Coaching for Commitment Culture -- Gaining Commitment to a Coaching for Commitment Culture -- Coaching Moment -- Chapter Summary -- Final Note -- Appendix A: Thirty-Five Coaching Questions -- Appendix B: Twenty Reality Checks -- Appendix C: Twenty Validate and Celebrate Statements -- Appendix D: Your Personal Coaching for Commitment Plan -- Appendix E: Evaluating Your Coaching -- References -- Index -- About the Authors -- Last Page.
Summary "This third edition of the best-selling Coaching for Commitment is based on the groundbreaking coaching work of the late Dennis C. Kinlaw. In this thoroughly revised and updated edition, the authors Cindy Coe and Amy Zehnder clearly show that coaching is a proven strategy for improving performance in today's environment of intense competitiveness for total customer satisfaction, continuous improvement, and the drive to deliver superior products and services."--Jacket.
Note Print version record.
ISBN 9780470233177 (electronic bk.)
0470233176 (electronic bk.)
9781118717073 (electronic bk.)
1118717074 (electronic bk.)
0787982490 (Cloth)
9780787982492 (cloth)
OCLC # 182627068
Additional Format Print version: Coe, Cindy, 1968- Coaching for commitment. 3rd ed. San Francisco : Pfeiffer, 2008 9780787982492 0787982490 (DLC) 2007033231 (OCoLC)164803231