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LEADER 00000cam  2200613Ia 4500 
001    71665783 
003    OCoLC 
005    20201009145526.1 
006    m     o  d         
007    cr unu|||||||| 
008    060925s2006    caua    o     001 0 eng d 
019    184987157|a1052698083|a1097043705 
020    0321445112|q(electronic bk.) 
020    9780321445117|q(electronic bk.) 
020    0321497767|q(electronic bk.) 
020    9780321497765|q(electronic bk.) 
020    |z0321374096 
020    |z9780321374097 
035    (OCoLC)71665783|z(OCoLC)184987157|z(OCoLC)1052698083
       |z(OCoLC)1097043705 
037    CL0500000005|bSafari Books Online 
037    6CF71904-6996-4F48-B588-989CB9057476|bOverDrive, Inc.
       |nhttp://www.overdrive.com 
040    UMI|beng|epn|cUMI|dOCLCQ|dCEF|dOCLCQ|dTEFOD|dIDEBK|dOCLCQ
       |dTEFOD|dOCLCQ|dTEFOD|dOCLCQ|dYDX|dOCLCF|dNTG|dAU@ 
049    MAIN 
050  4 HF5415.55|b.D54 2006 
082 04 658.812|222 
100 1  Diller, Stephen. 
245 10 Making meaning :|bhow successful businesses deliver 
       meaningful customer experiences /|cSteve Diller, Nathan 
       Shedroff, Darrel Rhea. 
260    Berkeley, CA :|bNew Riders,|c2006. 
300    1 online resource (vi, 146 pages) :|billustrations 
336    text|btxt|2rdacontent 
337    computer|bc|2rdamedia 
338    online resource|bcr|2rdacarrier 
500    Includes index. 
588 0  Print version record. 
650  0 Marketing. 
650  0 Strategic planning. 
650  0 Consumer goods|xPurchasing|xPsychological aspects. 
650  0 Service industries|xMarketing|xPsychological aspects. 
650  0 Consumer satisfaction. 
650  0 Relationship marketing. 
650  7 Consumer satisfaction.|2fast|0(OCoLC)fst00876403 
650  7 Marketing.|2fast|0(OCoLC)fst01010167 
650  7 Relationship marketing.|2fast|0(OCoLC)fst01093590 
650  7 Strategic planning.|2fast|0(OCoLC)fst01134371 
700 1  Shedroff, Nathan. 
700 1  Rhea, Darrel. 
776 08 |iPrint version:|aDiller, Stephen.|tMaking meaning.
       |dBerkeley, Calif. : New Riders, 2006|z9780321374097
       |w(OCoLC)63185971 
990    ProQuest Safari|bO'Reilly Online Learning: Academic/Public
       Library Edition|c2020-10-09|yKB collection name change
       |5OH1 
990    ProQuest Safari|bO'Reilly Safari Learning Platform: 
       Academic edition|c2020-07-24|yAdded to collection 
       ProQuest.ormac|5OH1 
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