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Title The handbook of conflict resolution : theory and practice / Morton Deutsch, Peter T. Coleman, editors.
Imprint San Francisco, Calif. : Jossey-Bass, [2000]
Edition First edition.

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Subject Conflict management.
Alt Name Deutsch, Morton, 1920-2017.
Coleman, Peter T., 1959-
NetLibrary, Inc.
Description xiii, 649 pages : illustrations ; 24 cm
polychrome rdacc
Edition First edition.
Bibliography Note Includes bibliographical references and indexes.
Reproduction Electronic reproduction. Boulder, Colo. : NetLibrary, 2000. Available via the World Wide Web. Available in multiple electronic file formats. Access may be limited to NetLibrary affiliated libraries.
ISBN 0585221227 (electronic bk.) : $59.95
0787948225 (alk. paper)
OCLC # 44960784
Additional Format Original (DLC) 99050875 (OCoLC)43036760.
Table of Contents
 Introduction / Morton Deutsch1
1Cooperation and Competition / Morton Deutsch21
2Justice and Conflict / Morton Deutsch41
3Constructive Controversy: The Value of Intellectual Opposition / David W. Johnson, Roger T. Johnson, Dean Tjosvold65
4Trust, Trust Development, and Trust Repair / Roy J. Lewicki, Carolyn Wiethoff86
5Power and Conflict / Peter T. Coleman108
6Communication and Conflict / Robert M. Krauss, Ezequiel Morsella131
7Persuasion in Negotiations and Conflict Situations / Shelly L. Chaiken, Deborah H. Gruenfeld, Charles M. Judd144
8Intergroup Conflict / Ronald J. Fisher166
9Problem Solving and Decision Making in Conflict Resolution / Eben A. Weitzman, Patricia Flynn Weitzman185
10Judgmental Biases in Conflict Resolution and How to Overcome Them / Leigh Thompson, Janice Nadler213
11Anger and Retaliation in Conflict: The Role of Attribution / Keith G. Allred236
12Self-Regulation in the Service of Conflict Resolution / Walter Mischel, Aaron L. DeSmet256
13Process and Outcome Goal Orientations in Conflict Situations: The Importance of Framing / Tal Y. Katz, Caryn J. Block279
14Personality and Conflict / Sandra V. Sandy, Susan K. Boardman, Morton Deutsch289
15The Development of Conflict Resolution Skills in Children: Preschool to Adolescence / Sandra V. Sandy, Kathleen M. Cochran316
16Creativity and Conflict Resolution: The Role of Point of View / Howard E. Gruber345
17Some Guidelines for Developing a Creative Approach to Conflict / Peter T. Coleman, Morton Deutsch355
18Change Processes and Conflict / Eric C. Marcus366
19Learning Through Reflection / Victoria J. Marsick, Alfonso Sauquet382
20Aggression and Violence / Susan Opotow403
21Intractable Conflict / Peter T. Coleman428
22Culture and Conflict / Paul R. Kimmel453
23Cooperative and Competitive Conflict in China / Dean Tjosvold, Kwok Leung, David W. Johnson475
24Teaching Conflict Resolution Skills in a Workshop / Ellen Raider, Susan Coleman, Janet Gerson499
25Mediation / Kenneth Kressel522
26Managing Conflict Through Large-Group Methods / Barbara Benedict Bunker546
27A Framework for Thinking About Research on Conflict Resolution Training / Morton Deutsch571
 Concluding Overview / Peter T. Coleman591
 Recommended Reading601
 Name Index621
 Subject Index629