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EBOOK
Author Huo, Jiazhen.
Title Service science in China / Jiazhen Huo, Zhisheng Hong.
Imprint Berlin : Springer, 2013.

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LOCATION CALL # STATUS MESSAGE
 OHIOLINK SPRINGER EBOOKS    ONLINE  
View online
Author Huo, Jiazhen.
Subject Business logistics -- China.
Service industries -- China.
Alt Name Hong, Zhisheng.
Description 1 online resource (469 pages)
Contents Service economy knocks -- The rise of service science -- The connotation of service science -- Overview of service science research system -- Service philosophy -- Resource allocation -- Operation management -- Supporting system of service technology -- Service science application on traditional service industries -- Application of service science in the emerging service industries.
Summary A service economy era is coming! As the basic discipline of service dominant era, service science mainly studies common rules of service activities, aiming to provide theoretical bases for creating service value in the new era. The book, which integrates knowledge of service management, operational management, logistics and supply chain management, constructs a research system for this emerging discipline. Service science research system constitutes service philosophy, resource allocation, operational management and service technology.
Bibliography Note Includes bibliographical references.
Note Print version record.
ISBN 9783642344978 (electronic bk.)
3642344976 (electronic bk.)
3642344968
9783642344961
9781299197794 (MyiLibrary)
1299197795 (MyiLibrary)
9783642344961
ISBN/ISSN 10.1007/978-3-642-34497-8
OCLC # 823728275
Additional Format Print version: Huo, Jiazhen. Service Science in China. Dordrecht : Springer, 2013 9783642344961


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