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1. Introduction : the growth of the 'NGO management debate' -- 2. Contexts, histories and relevant concepts -- 3. NGOs and development -- 4. Culture and ambiguity : anthropological approaches to NGO management -- 5. Advocacy and service delivery : managing the main NGO activities -- 6. NGOs and the management of relationships -- 7. NGOs and the dynamics of internal management -- 8. Conclusion : towards an understanding of NGO management.
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