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EBOOK
Author Potts, Conrad.
Title Assertiveness : how to be strong in every situation / Conrad & Suzanne Potts.
Imprint Chichester, West Sussex [U.K.] : Capstone, 2013.

LOCATION CALL # STATUS MESSAGE
 OHIOLINK SAFARI EBOOKS    ONLINE  
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Author Potts, Conrad.
Series RGS-IBG Book Series
RGS-IBG book series.
Subject Assertiveness (Psychology)
Alt Name Potts, Suzanne.
LOCATION CALL # STATUS MESSAGE
 OHIOLINK SAFARI EBOOKS    ONLINE  
View online
Author Potts, Conrad.
Series RGS-IBG Book Series
RGS-IBG book series.
Subject Assertiveness (Psychology)
Alt Name Potts, Suzanne.
Description 1 online resource (vii, 232 pages) : illustrations
Summary BHow to overcome challenges with confidence/b No matter how successful we are, we all face stressful and hard-to-handle challenges in daily life, and ' if we want to be as happy and healthy as we can ' we must learn to assert ourselves, make our voices heard and approach life with confidence and self-assurance./ This book is a roadmap to help you navigate your way through those challenging opportunities, hurdles and milestones. Taking universal scenarios case by case, and packed with practical tips, this inspiring, down-to-earth book will give you the tools to build your self-esteem and become happier, healthier, and in control of your own destiny./ ulliWritten in an approachable style which posits practical solutions to a range of universal problems/liliDeals with assertiveness in business, family, social situations and all areas of life/liliCovers topics like 'dealing with your boss', 'dealing with finances', 'asking for a pay rise', 'saying no at work'/li/ul.
Contents 1. What is assertion? -- 2. Win-win -- 3. It's all in the mind -- 4. Assertive communication -- 5. Getting the respect you deserve at work -- 6. Getting the best out of people at work -- 7. Handling difficult behaviour and coping with conflict -- 8. Being assertive in meetings and presentations -- 9. Families -- who'd have 'em? -- 10. Friends, neighbours and social occasions -- 11. Getting the service you deserve.
Bibliography Note Includes bibliographical references and index.
ISBN 9781118295816 (e-book)
1118295811 (e-book)
9780857083678
0857083678
9780857083661 (ebk)
085708366X (ebk)
9780857083654 (ebk)
0857083651 (ebk)
0857083686
9780857083685
9780857083685 (pbk.)
9781444339680
9781444339697
1444339699
1444339680
Publisher # EB00064769 Recorded Books
OCLC # 841168666
Additional Format Print version: Potts, Conrad. Assertiveness. Chichester, West Sussex [U.K.] : Capstone, 2013 (DLC) 2013007060


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