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Title Effective communication for academic chairs / edited by Mark Hickson III and Don W. Stacks.
Imprint Albany, N.Y. : State University of New York Press, [1992]

Series SUNY series in speech communication
SUNY series in speech communication.
Subject College department heads -- United States.
Alt Name Hickson, Mark.
Stacks, Don W.
Description xx, 231 pages ; 24 cm.
Bibliography Note Includes bibliographical references and index.
Contents Acquiring information / Mark Hickson III, Don W. Stacks, and Randall K. Scott -- Providing information / Don W. Stacks and Mark Hickson III.
ISBN 0791408612 (alk. paper)
0791408620 (pbk. : alk. paper)
OCLC # 22859137
Table of Contents
 Introduction / Christopher H. Spicer, Ann Q. Staton 
Ch. 1Departmental Leadership and Departmental Culture / Stanley A. Deetz1
Ch. 2Establishing Effective Relationships with Faculty and Staff / Anita Taylor23
Ch. 3Communicating with Administrative Peers / Ronald L. Applbaum41
Ch. 4Managing Grievances / Fred E. Jandt, John A. Kaufman59
Ch. 5The Budget Process / June Kable81
Ch. 6Assessing Faculty / Robert M. Smith91
Ch. 7The Performance Appraisal Interview: Guidelines for Department Chairs / Michael Stano107
Ch. 8Being Assessed / Edward L. McGlone, Susan K. Kovar121
Ch. 9Departmental Assessment / Patti Peete Gillespie143
Ch. 10Motivating Faculty / James C. McCroshey, Virginia P. Richmond159
Ch. 11External Public Relations: Analysis of Image and Directions for Change / June Kable, Carla Bennett183
 Appendix A. Acquiring Information / Mark Hichson III, Don W. Stacks, Randall K. Scott195
 Appendix B. Providing Information / Don W. Stacks, Mark Hickson III207

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