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EBOOK
Title The handbook of multisource feedback : the comprehensive resource for designing and implementing MSF processes / David W. Bracken, Carol W. Timmreck, Allan H. Church, editors ; foreword by David Campbell.
Imprint San Francisco : Jossey-Bass, 2001.
Edition 1st ed.

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Series The Jossey-Bass business & management series
Jossey-Bass business & management series.
Subject Communication in organizations.
Organizational effectiveness -- Evaluation.
Communication in organizations -- United States -- Case studies.
Organizational effectiveness -- United States -- Evaluation -- Case studies.
Alt Name Bracken, David.
Timmreck, Carol W., 1944-
Church, Allan H., 1966-
Add Title Multisource feedback
Description 1 online resource (xlv, 557 pages) : illustrations
Edition 1st ed.
Bibliography Note Includes bibliographical references and indexes.
Contents Foreword / David Campbell -- The methodology of multisource feedback -- Introduction: A multisource feedback process model / David W. Bracken, Carol W. Timmreck, Allan H. Church -- History and development of multisource feedback as a methodology / Jerry W. Hedge, Walter C. Borman, Scott A. Birkeland -- Readiness for multisource feedback / Ann J. Ewen, Mark R. Edwards -- Linking multisource feedback content with organizational needs / Walter W. Tornow, Carol Paradise Tornow -- Selecting a multisource feedback instrument / Ellen Van Velsor, Jean Brittain Leslie -- Instrumentation design / Steven G. Rogelberg, Janine Waclawski -- Rater selection: sources of feedback / James L. Farr, Daniel A. Newman -- Improving the quality of multisource rater performance / David Antonioni, David J. Woehr -- Reliability, validity, and meaningfulness of multisource ratings / Kevin R. Murphy, Jeanette N. Cleveland, Carolyn J. Mohler -- Working with a vendor for a successful project / Carol W. Timmreck, Tom Wentworth -- Web technologies for administering multisource feedback programs / Lynn Summers -- Multisource feedback reports: content, formats, and levels of analysis / Anthony T. Dalessio, Nicholas L. Vasilopoulos -- Understanding agreement in multisource feedback / Francis J. Yammarino, Leanne E. Atwater -- Tools and resources for helping people move forward following multisource feedback / David B. Peterson, Mary Dee Hicks, Jeffrey D. Stoner -- How do users react to multisource feedback? / Mark R. Edwards, Ann J. Ewen, Kiran Vendantam.
Note Print version record.
Summary An ideal one-stop reference for anyone who needs to implement an effective multisource feedback system (MSF), this book is the most comprehensive compendium available on the subject. The volume's expert group of contributors identify best practices in the design and implementation of MSF processes and offer guidelines for decision making when using MSF. The book offers solid grounding in the nuts and bolts of MSF data collection and reporting and provides a process model that takes readers step-by-step through each critical phase.
ISBN 0787958565 (electronic bk.)
9780787958565 (electronic bk.)
9780787952860
0787952869
OCLC # 47009309
Additional Format Print version: Handbook of multisource feedback. 1st ed. San Francisco : Jossey-Bass, 2001 0787952869 (DLC) 00009883 (OCoLC)44267884
Table of Contents
 Foreword / David Campbell 
 Preface 
 The Contributors 
Pt. 1The Methodology of Multisource Feedback 
 1Introduction: A Multisource Feedback Process Model / David W. Bracken, Carol W. Timmreck, Allan H. Church3
 2History and Development of Multisource Feedback as a Methodology / Jerry W. Hedge, Walter C. Borman, Scott A. Birkeland15
 3Readiness for Multisource Feedback / Ann J. Ewen, Mark R. Edwards33
 4Linking Multisource Feedback Content with Organizational Needs / Walter W. Tornow, Carol Paradise Tornow48
 5Selecting a Multisource Feedback Instrument / Ellen Van Velsor, Jean Brittain Leslie63
 6Instrumentation Design / Steven G. Rogelberg, Janine Waclawski79
 7Rater Selection: Sources of Feedback / James L. Farr, Daniel A. Newman96
 8Improving the Quality of Multisource Rater Performance / David Antonioni, David J. Woehr114
 9Reliability, Validity, and Meaningfulness of Multisource Ratings / Kevin R. Murphy, Jeanette N. Cleveland, Carolyn J. Mohler130
 10Working with a Vendor for a Successful Project / Carol W. Timmreck, Tom Wentworth149
 11Web Technologies for Administering Multisource Feedback Programs / Lynn Summers165
 12Multisource Feedback Reports: Content, Formats, and Levels of Analysis / Anthony T. Dalessio, Nicholas L. Vasilopoulos181
 13Understanding Agreement in Multisource Feedback / Francis J. Yammarino, Leanne E. Atwater204
 14Tools and Resources for Helping People Move Forward Following Multisource Feedback / David B. Peterson, Mary Dee Hicks, Jeffrey D. Stoner221
 15How Do Users React to Multisource Feedback? / Mark R. Edwards, Ann J. Ewen, Kiran Vendantam239
 16Measuring the Impact of Multisource Feedback / James W. Smither, Alan G. Walker256
Pt. 2Applications of Multisource Feedback 
 17Multisource Feedback for Executive Development / Marshall Goldsmith, Brian O. Underhill275
 18Multisource Feedback for Teams / Glenn Hallam289
 19Multisource Feedback for Organization Development and Change / Allan H. Church, Janine Waclawski, W. Warner Burke301
 20Performance Management and Decision Making / Richard Lepsinger, Anntoinette D. Lucia318
 21Multisource Feedback for Personnel Decisions / John W. Fleenor, Stephane Brutus335
 22A Model for Behavior Change / Maxine A. Dalton, George P. Hollenbeck352
 23The Great Debate: Should Multisource Feedback Be Used for Administration or Development Only? / Manuel London368
Pt. 3Systems Forces in Multisource Feedback 
 24Introducing and Sustaining Multisource Feedback at Sears / Victoria B. Crawshaw, Sally F. Hartmann, Alicia J. Winckler389
 25Evolution of Multisource Feedback in a Dynamic Environment / Robert A. Jako403
 26Organizational Integration / Michael M. Harris, Laura Heft418
 27Cross-Cultural Issues in Multisource Feedback / Stephane Brutus, Jean Brittain Leslie, Dana McDonald-Mann433
 28Legal and Ethical Issues in Multisource Feedback / H. John Bernardin, Catherine L. Tyler447
 29Confronting Barriers to Successful Implementation of Multisource Feedback / David A. Waldman, Leanne E. Atwater463
 30Success and Sustainability: A Systems View of Multisource Feedback / David W. Bracken, Carol W. Timmreck478
AppGuidelines for Multisource Feedback When Used for Decision Making / David W. Bracken, Carol W. Timmreck495
 Name Index511
 Subject Index519



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