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Author Watson, Nancy T.
Title Conflict Management and Dialogue in Higher Education : a Global Perspective (2nd Edition).
Imprint Charlotte, NC : Information Age Publishing, 2017.

Author Watson, Nancy T.
Series International Higher Education
International Higher Education.
Subject College teachers -- Professional relationships.
College administrators -- Professional relationships.
Conflict management.
Communication and education.
College personnel management.
Alt Name Watson, Karan L.
Stanley, Christine A.
Description 1 online resource (195 pages)
Note Print version record.
Contents Cover -- Series page -- Conflict Management and Dialogue in Higher Education -- Library of Congress Cataloging-in-Publication Data -- Contents -- Foreword -- Prelude and Book Organization -- Acknowledgments -- SECTION I: Defining Conflict -- Chapter 1: Why Focus on Managing Conflict? -- Chapter 2: Realities About Conflict -- Chapter 3: Unique Attributes Around Conflict in Higher Education -- SECTION II: Skills for Managing Conflict -- Chapter 4: Personal Skills Required to Be a Good Conflict Manager -- Chapter 5: Dialogue As a Conflict Management Strategy
Chapter 6: Mediation Skills in Managing ConflictSECTION III: Scholarship on Managing Conflict -- Chapter 7: Conflict Management in Higher Education -- SECTION IV: Personnel and Programs in Managing Conflict -- Chapter 8: Conflict Management From a Practitioner Perspective -- Chapter 9: Unit Leadersâ#x80;#x99; Responsibilities With Conflict -- Chapter 10: Conclusion and the Way Forward -- Glossary
ISBN 9781641130950 (electronic bk.)
1641130954 (electronic bk.)
OCLC # 1007074591
Additional Format Print version: Watson, Nancy T. Conflict Management and Dialogue in Higher Education : A Global Perspective (2nd Edition). Charlotte, NC : Information Age Publishing, ©2017 9781641130936

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