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Author Oetzel, John G.
Title The SAGE Handbook of Conflict Communication : Integrating Theory, Research, and Practice.
Imprint Thousand Oaks : SAGE Publications, 2013.

Author Oetzel, John G.
Subject Conflict management.
Social conflict.
Communication in the social sciences.
Alt Name Ting-Toomey, Stella.
Description 1 online resource (913 pages)
polychrome rdacc
Contents C; Contents; Preface; Acknowledgments; Chapter 1 -- Definitions and Approaches to Conflict and Communication; Chapter 2 -- Quantitative Methods for Conflict Communication Research; Chapter 3 -- Qualitative Research on Communicationand Conflict; Section 1 -- Interpersonal Conflict; Introduction to Interpersonal Conflict; Chapter 4 -- Emotion and Communication in Conflict Interaction; Chapter 5 -- Social Cognition and Conflict; Chapter 6 -- Conflict in Dating and Marital Relationships; Chapter 7 -- Intimate Partner Violence; Chapter 8 -- Family Conflict Communication.
Chapter 9 -- It Happens in Real Life: The Complexitiesof Conflict and Mental Health Within FamiliesChapter 10 -- Managing Conflict in a Competent Manner:A Mindful Look at Events That Matter; Section 2 -- Organizational Conflict; Introduction to Organizational Conflict; Chapter 11 -- Negotiation; Chapter 12 -- Perspectives on Workgroup Conflict and Communication; Chapter 13 -- Conflict Motivations and Tactics of Targets, Bystanders, and Bullies: A Thrice-Told Tale of Workplace Bullying; Chapter 14 -- Work-Life Conflict.
Chapter 15 -- Building Constructive Conflict CommunitiesThrough Conflict Resolution EducationChapter 16 -- Conflict Management in Health Care Settings; Chapter 17 -- Systems Within Systems: Law, Management, and Participation-Based Conflict Management SystemsWithin Organizations; Section 3 -- Community Conflict; Introduction to Community Conflict; Chapter 18 -- Community Conflict, Ethics, and Civic Engagement; Chapter 19 -- Environmental Conflict Communication; Chapter 20 -- Trust in Community-Academic Research Partnerships: Increasing theConsciousness of Conflict and Trust Development.
Chapter 21 -- Religion and Conflict: An Emerging Field of InquiryChapter 22 -- Moral Conflict and Transcendent Communication; Chapter 23 -- Communities, Conflict, and the Design of Dialogic Conversations; Section 4 -- Intercultural/International Conflict; Introduction to Intercultural/International Conflict; Chapter 24 -- The Identity Factor in Intercultural Conflict; Chapter 25 -- Interracial and Interethnic Conflict andCommunication in the United States; Chapter 26 -- Intercultural and Intergroup Conflict Resolution:Nonviolence and Middle Way Approaches.
Chapter 27 -- Conflict in the Global WorkplaceChapter 28 -- Building Cultures of Peace:The Role of Intergroup Dialogue; Chapter 29 -- Culture-Based Situational Conflict Model:An Update and Expansion; Chapter 30 -- Transforming InterculturalConflict Through the Context of Relationship; Chapter 31 -- Conflict Communication in Contexts: Organizing Themes and Future Directions; Author Index; Subject Index; About the Editors; About the Contributors.
Summary This second edition of the award-winning The SAGE Handbook of Conflict Communication emphasizes constructive conflict management from a communication perspective, identifying the message as the focus of conflict research and practice. Editors John G. Oetzel and Stella Ting-Toomey, along with expert researchers in the discipline, have assembled in one resource the knowledge base of the field of conflict communication; identified the best theories, ideas, and practices of conflict communication; and provided the opportunity for scholars and practitioners to link theoretical frameworks and applic.
Note Print version record.
ISBN 9781483309989 (electronic bk.)
1483309983 (electronic bk.)
OCLC # 908305721
Additional Format Print version: Oetzel, John G. SAGE Handbook of Conflict Communication : Integrating Theory, Research, and Practice. Thousand Oaks : SAGE Publications, ©2013 9781412987790

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