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Author Cho, Namjae.
Title The use of smart mobile equipment for the innovation in organizational coordination / Namjae Cho.
Imprint Berlin ; New York : Springer, 2013.

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Author Cho, Namjae.
Series SpringerBriefs in digital spaces, 2193-5890
SpringerBriefs in digital spaces.
Subject Business -- Information technology.
Mobile communication systems.
Organizational change -- Data processing.
Description 1 online resource.
Contents 1 Introduction -- 2 Theoretical Background and Research Hypotheses -- 2.1 Mobile Office System -- 2.2 Technology and Coordination: Organizational Information Processing Theory View -- 2.3 Task Characteristics and Research Hypotheses -- 3 Research Method. -- 3.1 Research Model. -- 3.2 Operational Definition of Variables -- 3.3 Data Collection -- 4 Results of Data Analysis -- 4.1 General Characteristics of the Sample -- 4.2 Test of Research Instruments -- 4.3 Revision of Research Model and Hypotheses -- 4.4 Test of Hypotheses -- 5 Case Study of the Use of Mobile Office -- 5.1 Background of the Case Study -- 5.2 Adoption of Mobile Office System at SMRT -- 5.3 Characteristics of the Mobile Office System of SMRT -- 5.4 Effect of the Adoption of Mobile Office System at SMRT -- 6 Conclusion.
Bibliography Note Includes bibliographical references.
Summary Recent increases in uncertainty and speed of market change are driving the adoption of new intelligent mobile office systems. Organizational information systems paradigm suggests that a right match between organizational characteristics and the use of technology is critical in producing desired results. Following such perspective this study focused on the relationship between task characteristics and the use of mobile office systems with an intention to find out factors that affect the adoption of modern mobile office systems. The research results show that in performing tasks with high mobility users tend to use extensive mobile office functions. When the task has a high level of interdependency with external business partners, users relied on specialized mobile functions such as FFA, SFA and ERP. Highly volatile environment with many unexpected task changes caused an extensive use of task specific functions that help to solve problems at hand. Further, analyses of the differences of mobile office use by department showed that sales department used more communication functions than others, while administrative departments rely more on such task specific functions as mobile CRM and KM than others. Additional case study shows how the application of new technology the effectiveness of organizational coordination. Based on the research the concept of convergent coordination is suggested as well as the direction for future research.
ISBN 9783642308475 (electronic bk.)
3642308473 (electronic bk.)
ISBN/ISSN 10.1007/978-3-642-30847-5
OCLC # 805944713
Additional Format Printed edition: 9783642308468

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