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Title Difficult conversations in medicine / edited by Elisabeth Macdonald.
Imprint Oxford ; New York : Oxford University Press, 2004.

Subject Communication in medicine.
Physician and patient.
Medical personnel and patient.
Medical ethics.
Medical laws and legislation.
Physician-Patient Relations.
Ethics, Medical.
Patients -- psychology.
Alt Name Macdonald, Elisabeth.
Description 1 online resource (xxii, 231 pages)
polychrome rdacc
Bibliography Note Includes bibliographical references and index.
Contents Preface -- Introduction / Theo Schofield -- 1 An introduction to basics / Elisabeth Macdonald -- 2 Fundamentals of good communication / Elisabeth Macdonald -- 3 The ethics of communication / Michael Parker -- 4 Overall plan of management of difficult conversations / Elisabeth Macdonald -- 5 The patient's perspective / Elisabeth Macdonald and Katherine Murphy -- 6 The doctor's perspective / Elisabeth Macdonald -- 7 Dealing with strong emotions and difficult personalities / Peter Maguire and Carolyn Pitceathly -- 8 Difficult conversations with children and parents / Melinda Edwards -- 9 Special adult groups / Elisabeth Macdonald -- 10 Difficult practical circumstances / Elisabeth Macdonald -- 11 Communication in a multiprofessional setting / Cathy Heaven -- 12 Communication in a multicultural society / Elisabeth Macdonald -- 13 Apologies in clinical medicine / Carmel O'Donovan -- 14 Legal constraints and guidelines to good practice / Liz Martinez -- 15 Maintaining a balance / Peter Maguire and Carolyn Pitceathly -- 16 Conclusions and future directions / Elisabeth Macdonald -- App. I. Transcripts of useful illustrative conversations / Catherine Hood and Elisabeth Macdonald -- App. II. A curriculum for communication in medical education / Theo Schofield.
Summary In all branches of medicine, effective communication between health care professionals and patients, families and carers is essential to ensure first-class treatment. Increasing public awareness of health issues and the ready availability of health information have lead the public to be more widely informed about common conditions and the treatments available. Patients, therefore, attend a medical consultation better informed, so the need for improved communication skills is even greater. This book aims to demystify the 'doctor-patient' relationship in order that patients and potential patients can more easily understand the information which doctors are seeking to convey, as well as gaining some insight into the difficulties of communication from a doctor's perspective. Some conversations require specialised skills. Talking to people with difficult personalities and poor social skills can be challenging. Strong emotions of anger, frustration or distress need sensitive handling, and particular age groups call on styles of address appropriate to their particular needs.; Using the expertise of experienced doctors from many specialties, this book covers not only the theory behind good communication skills, but also gives a wealth of practical advice. The book covers ethical and legal issues, planning difficult conversations, the patient's and doctor's perspectives, issues surrounding special groups, such as children and the elderly, and conversations with patients from different cultural backgrounds. Outlines of possible clinical cases posing specific problems are included with guidance on how to handle them.
Note Print version record.
ISBN 1423705726 (electronic bk.)
9781423705727 (electronic bk.)
0198527748 (Paper)
OCLC # 60645570
Additional Format Print version: Difficult conversations in medicine. Oxford ; New York : Oxford University Press, 2004 0198527748 (DLC) 2004276229 (OCoLC)56877089

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