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EBOOK
Author Levesque, Paul, 1947-
Title Breakaway planning : 8 big questions to guide organizational change / Paul Levesque.
Imprint New York : American Management Association, [1998]
©1998

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Subject Organizational change -- Planning.
Business planning.
Description 1 online resource (xiii, 258 pages)
Note Includes index.
Print version record.
ISBN 0585021538 (electronic bk.)
9780585021539 (electronic bk.)
081440426X
OCLC # 42328855
Additional Format Print version: Levesque, Paul, 1947- Breakaway planning. New York : American Management Association, ©1998 081440426X (DLC) 98027143 (OCoLC)39322807
Table of Contents
 Acknowledgments 
Pt. IPreplanning 
  Introduction: Is Planning Really Necessary?3
  Learning to See the Future9
  Asking Big Questions27
Pt. IIThe 8 Big Questions 
 1How Will We Become Ambassadors of Change?49
 2How Will We Spread the Word Internally?71
 3How Will We Acquire and Use Customer Data?89
 4How Will We Bring New Employees Up to Speed?107
 5How Will We Make Things Better for Our Employees?119
 6How Will We Make Things Better for Our Customers?133
 7How Will We Measure Our Successes?153
 8How Will We Celebrate Our Successes?171
Pt. IIINext Steps 
  Finishing Touches189
  Moving Toward Implementation219
  Implementing the Plan235
AppSample Agenda for a Three-Day Academy Workshop249
 Index253