Less is more / Jerry Weissman -- Grabbing your audience's attention immediately / Jerry Weissman -- Don't make them think! / Jerry Weissman -- Grab your audience's attention / Mark Magnacca -- Presenting to win / Jerry Weissman -- Presenting data in charts and tables / David M. Levine and David F. Stephan -- How to get your presentation audience to aha! / Jerry Weissman -- Capturing your audience immediately (and you are off to a great presentation!) / Jerry Weissman -- Great questions / Terry J. Fadem -- How to guide conversations toward extraordinary results / Jurgen Wolff -- Unasked questions are foolish ones / Terry J. Fadem -- Create your personal questioning style / Terry J. Fadem -- How to keep the email monster from eating you alive / Jurgen Wolff -- How to ask the best probing questions / Terry J. Fadem -- The role of listening in asking the right questions / Terry J. Fadem -- Simple strategies for developing and writing effective e-newsletters / Natalie Canavor and Claire Meirowitz.
"Get results! Master breakthrough communications techniques for every audience and every medium--from PowerPoint to face-to-face conversations! Learn to succeed at everything from making a great first impression to communicating complex data ... listening effectively to managing a flood of email!"--Resource description page.
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