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Author Livermore, David A., 1967-
Title Driven by difference : how great companies fuel innovation through diversity / David Livermore.
Imprint New York : AMACOM/American Management Association, [2016]

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Subject Diversity in the workplace.
Cultural intelligence.
Management -- Cross-cultural studies.
Diffusion of innovations.
Technological innovations.
Description 1 online resource (276 pages) : illustrations
Bibliography Note Includes bibliographical references and index.
Summary Today's workforce is more diverse than ever before. But despite new perspectives and talents, the promise of increased innovation rarely materializes. Studies show that diverse teams are more creative than homogenous ones, but only when they are managed effectively. The secret is to minimize conflict while maximizing the informational diversity found in varied values and experiences. To do this, both leaders and team members need a high level of cultural intelligence, or CQ. Drawing on success stories from Google, Alibaba, Novartis, and other groundbreaking companies, this book identifies the management practices necessary to guide multicultural teams to innovation, including how to: create an optimal environment; build trust; fuse differing perspectives; align goals and expectations; gnerate fresh ideas; consider various audiences when selecting and selling an idea; design and test for different users. -- Edited summary from book.
Contents Diversity is ... -- Part I: The climate for culturally intelligent innovation -- The power of attention -- The power of the empty chair: perspective taking -- The power of 90 minutes: focus -- The power of trees: space -- The power of trust -- Part II: The 5D process for culturally intelligent innovation -- Define: align diverse expectations and goals -- Dream: generate diverse ideas -- Decide: select and sell your idea -- Design: create and test for diverse users -- Deliver: implement global solutions.
Note Print version record.
ISBN 9780814436547 (electronic bk.)
0814436544 (electronic bk.)
OCLC # 933741402
Additional Format Print version: Livermore, David A., 1967- Driven by difference. New York : AMACOM/American Management Association, [2016] 9780814436530 (DLC) 2015030410 (OCoLC)918762771