Includes bibliographical references (pages 195-197) and index.
What makes a good doctor? Are there bad doctors out there and if so how do we protect patients from them? Can we inject more information, more trust and more assured competence into the medical system to solve these problems? Drawing on his years of dealing with patient concerns, Paterson tackles these important questions.
Part 1. The good doctor: the ideal -- part 2. Problem doctors: part of the reality -- part 3. The roadblocks: why is change so difficult -- part 4. Prescription for change: what can we improve?
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