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Title Health care administration : planning, implementing, and managing organized delivery systems / edited by Lawrence F. Wolper.
Imprint Boston : Jones and Bartlett Publishers, [2004]
Edition Fourth edition.

Subject Hospitals -- Administration.
Health services administration.
Hospital Administration.
Health Services Administration.
Delivery of Health Care -- organization & administration.
Alt Name Wolper, Lawrence F.
Description xxvi, 953 pages : illustrations ; 26 cm
Edition Fourth edition.
Bibliography Note Includes bibliographical references and index.
Contents 1. International health care: a 12-country comparison -- 2. Organized delivery systems -- 3. Legal implications of business arrangements in the healthcare industry -- 4. Stakeholder management - strategies and styles -- 5. Financial management of organized health care delivery systems -- 6. Human resources management in organized delivery systems -- 7. Labor and employment laws applicable to organized delivery systems -- 8. The management of nursing services -- 9. Planning healthcare facilities and managing the development process -- 10. Financing of healthcare facilities -- 11. Marketing healthcare services -- 12. Health care information systems: an organized delivery system perspective -- 13. Management engineering -- 14. Ambulatory care -- 15. Managed health care -- 16. Ethical considerations in the provision of healthcare services and investigational research -- 17. Bioterrorism preparedness -- 18. The history of hospitals -- 19. Hospital organization and management -- 20. Patient access services: into, through, and out of the healthcare process -- 21. Laboratories -- 22. Pharmacy -- 23. Material and resource management -- 24. Designing and implementing a hospital compliance program -- 25. Quality assurance and improvement -- 26. Physician practice: organization and operation -- 27. Implementing a physician practice compliance program.
ISBN 0763731447
OCLC # 52258317
Table of Contents
 About the Author/Editor 
Pt. 1Planning, Implementing, and Managing Organized Delivery Systems1
Ch. 1International Health Care: A 12-Country Comparison / Grant T. Savage, Kim Sydow Campbell, Cassandra D. Ford, Leo van der Reis3
Ch. 2Organized Delivery Systems / Myron D. Fottler, Donna Malvey55
Ch. 3Legal Implications of Business Arrangements in the Healthcare Industry / Gabriel L. Imperato, Mike Segal, Matthew T. Staab93
Ch. 4Stakeholder Management - Strategies and Styles / John D. Blair, Timothy W. Nix, G. Tyge Payne, Timothy M. Rotarius, Carlton J. Whitehead157
Ch. 5Financial Management of Organized Health Care Delivery Systems / Leslie G. Eldenburg, Eldon L. Schafer, Dwight J. Zulauf191
Ch. 6Human Resources Management in Organized Delivery Systems / Norman Metzger249
Ch. 7Labor and Employment Laws Applicable to Organized Delivery Systems / Peter D. Stergios, Patrick M. Collins, Joseph Z. Fleming, Ronald M. Rosengarten, John F. Scalia, Elissa McGovern, David B. Spanier, Leigh Anne Ciccarelli, Alan Jockers, Scott Johnson, John F. Lomax, Jr., Eric B. Sigda295
Ch. 8The Management of Nursing Services / Marjorie Beyers349
Ch. 9Planning Healthcare Facilities and Managing the Development Process / James E. Hosking373
Ch. 10Financing of Healthcare Facilities / Geoffrey B. Shields397
Ch. 11Marketing Healthcare Services / Roberta N. Clarke417
Ch. 12Health Care Information Systems: An Organized Delivery System Perspective / Joseph K. H. Tan443
Ch. 13Management Engineering / Karl Bartscht477
Ch. 14Ambulatory Care / Kevin W. Barr, Charles L. Breindel507
Ch. 15Managed Health Care / Peter R. Kongstvedt547
Ch. 16Ethical Considerations in the Provision of Healthcare Services and Investigational Research / Allan M. Green585
Ch. 17Bioterrorism Preparedness / John D. Blair, Cynthia A. Holubik, Robert K. Keel, Angela M. Roberson, Steven R. Tomlinson609
Pt. 2The Hospital in an Organized Delivery System635
Ch. 18The History of Hospitals / Lawrence F. Wolper, Jesus J. Pena637
Ch. 19Hospital Organization and Management / I. Donald Snook, Jr.651
Ch. 20Patient Access Services: Into, Through, and Out of the Healthcare Process / John Woerly663
Ch. 21Laboratories / Paul J. Brzozowski, Paul D. Camara677
Ch. 22Pharmacy / Andrew L. Wilson707
Ch. 23Material and Resource Management / William L. Scheyer, Barbara B. Friedman737
Ch. 24Designing and Implementing a Hospital Compliance Program / Michael R. Costa, Eleanor A. Kolton, Robert Fine773
Ch. 25Quality Assurance and Improvement / Mary Reich Cooper815
Ch. 26Physician Practice: Organization and Operation / Michael J. Kelley843
Ch. 27Implementing a Physician Practice Compliance Program / Lawrence F. Wolper871

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