Return to home page
Searching: Otterbein library catalog
We are currently experiencing delivery delays for items requested from other institutions while transitioning to a new statewide delivery service. Please contact your library with questions or advice about alternative resources. Thank you for your patience!
  Previous Record Previous Item Next Item Next Record
  Reviews, Summaries, etc...
EBOOK
Author Golin, Al, 1929-2017.
Title Trust or consequences : build trust today or lose your market tomorrow / Al Golin.
Imprint New York : AMACOM, [2003], 2004.

LOCATION CALL # STATUS MESSAGE
 OHIOLINK SAFARI EBOOKS    ONLINE  
View online
LOCATION CALL # STATUS MESSAGE
 OHIOLINK SAFARI EBOOKS    ONLINE  
View online
Author Golin, Al, 1929-2017.
Subject Business ethics.
Trust.
Reliability.
Description 1 online resource
Note Includes index.
Title from title screen.
Summary Annotation Filled with provocative ideas about why many companies overlook trust issues, "Trust or Consequences" brings the subject to center stage--where it must remain if companies are to regain stakeholder loyalty and competitive advantage.
Contents ""Contents""; ""Acknowledgments""; ""Introduction""; ""1 Trust Trends: A Transparent Age, Online Relationships, and a Breakdown in Corporate Values""; ""2 More Than a Nice- Sounding Word: The Bottom- Line Benefits""; ""3 The Damage Done: Post- Enron Possibilities""; ""4 Fix It Before It Breaks""; ""5 If You Cana?t Do It, Please Say So""; ""6 The Human Touch""; ""7 Humility: Developing a Nonarrogant Attitude""; ""8 Speed, Truth, and Other Good Ways to Respond to Bad Times""; ""9 Tough Trust Decisions""; ""10 The Media: How to Develop Relationships That Build Trust""
""11 Great Acts of Trust""""12 Acts of Distrust""; ""13 The Ten Commandments of Organizational Trust""; ""Appendix A -- Golin/ Harris Trust Survey Results""; ""Appendix B -- Golin/ Harris Trust Index""; ""Index""
ISBN 9780814427453
0814427456
0814472087
9780814472088
OCLC # 80036915
Additional Format Print version: Golin, Al. Trust or Consequences : Build Trust Today or Lose Your Market Tomorrow. Saranac Lake : AMACOM, 2003 9780814472088



If you experience difficulty accessing or navigating this content, please contact the OPAL Support Team