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BOOK
Author Meister, Jeanne C.
Title Corporate quality universities : lessons in building a world-class work force / Jeanne C. Meister.
Imprint Alexandria, Va. : American Society for Training and Development ; Burr Ridge, Ill. : Irwin, [1994]
©1994

LOCATION CALL # STATUS MESSAGE
 OTTERBEIN MAIN COLLECTION  HF5549.5.T7 M423 1994    AVAILABLE  
LOCATION CALL # STATUS MESSAGE
 OTTERBEIN MAIN COLLECTION  HF5549.5.T7 M423 1994    AVAILABLE  
Author Meister, Jeanne C.
Subject Employees -- Training of -- United States.
Description xix, 255 pages : illustrations ; 24 cm
Note Includes bibliographical references (p. 239-242) and index.
ISBN 1556237901
OCLC # 27894909
Table of Contents
 Preface 
 Acknowledgments 
Ch. 1Changes in the Workplace1
Ch. 2The Organizing Principles of a Corporate Quality University30
Ch. 3The First Priority: Hire Smart54
Ch. 4Formal Training Programs: What Corporate Quality Universities Teach70
Ch. 5The Corporate Quality University Becomes a Learning Laboratory104
Ch. 6Outreach: Forging Partnerships With Suppliers, Customers, and Schools132
Ch. 7The Power of Recognition: Reinforcing Learning179
Ch. 8Ten Lessons in Building a World-Class Work Force209
 Afterword227
 Appendix229
 Notes233
 Bibliography239
 Sources243
 Index247


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