LEADER 00000cam 22004214i 4500
001 56661835
003 OCoLC
005 20060209102631.0
008 041223s2005 njua b 001 0 eng
010 2004066276
015 GBA448952|2bnb
019 57392291|a59570463
020 0805850988 (hbk. : alk. paper)
040 DLC|beng|erda|cDLC|dUKM|dOCL|dBAKER|dP#O|dFIN
042 pcc
049 FINN
050 00 HD58.7|b.E438 2005
082 00 158.2/6|222
245 00 Emotions in organizational behavior /|cedited by Charmine
E.J. Härtel, Wilfred J. Zerbe, Neal M. Ashkanasy.
264 1 Mahwah, N.J. :|bLawrence Erlbaum Associates,|c2005.
300 xxv, 425 pages :|billustrations ;|c24 cm
336 text|btxt|2rdacontent
337 unmediated|bn|2rdamedia
338 volume|bnc|2rdacarrier
504 Includes bibliographical references (p. 369-405) and
indexes.
505 00 |gForeword /|rRussell Cropanzano --|gPreface -- 1.
|tOrganizational behavior : an emotions perspective /
|rCharmine E. J. Ḧärtel, Wilfred J. Zerbe, and Neal M.
Ashkanasy --|gPart I.|tOrganizational behavior and
emotions.|g2.|tEmotions : From "ugly duckling" via
"invisible asset" toward an ontological reframing /
|rDorthe Eide --|gPart II.|tThe individual within the
organization.|g3.|t"You wait until you get home" :
emotional regions, emotional process work, and the role of
onstage and offstage support /|rMaree V Boyle --|g4.|tThe
role of emotion in employee counterproductive work
behavior : integrating the psychoevolutionary and
constructivist perspective /|rYongmei Liu and Pamela L.
Perrewe --|g5.|tEmotional experience of individualist-
collectivist workgroups : findings from a study of 14
multinationals located in Australia /|rYuka Fujimoto,
Charmine E. J. Härtel, and Debra Panipucci --|g6.|tA
bounded emotionality perspective on the individual in the
organization /|rNeal M. Ashkanasy, Wilfred J. Zerbe, and
Charmine E. J. Härtel --|gPart III.|tThe interpersonal
within the organization.|g7.|tIndividual and group affect
in problem-solving workgroups /|rMatthew J. Grawitch and
David C. Munz --|g8.|tNonsense makes sense : humor in
social sharing of emotion at the workplace /|rStefan
Meisiek and Xin Yao --|g9.|tUnderstanding cross-cultural
negotiation : a model integrating affective events theory
and communication accommodation theory /|rMona White,
Charmine E. J. Härtel, and Debra Panipucci --|g10.|tA
bounded emotionality perspective on interpersonal behavior
in organizations /|rNeal M. Ashkanasy and Wilfred J. Zerbe
--|gPart IV.|tOrganizational processes, structure, and
design.|g11.|tA reconceptualization of the emotional labor
construct : on the development of an integrated theory of
perceived emotional dissonance and emotional labor /
|rRobert S. Rubin, Vicki M. Staebler Tardino, Catherine S.
Daus, and David C. Munz --|g12.|tToward understanding
emotional management at work : a quantitative review of
emotional labor research /|rJoyce E. Bono and Meredith A.
Vey --|g13.|tThe interaction effect of emotional
intelligence and emotional labor on job satisfaction : a
test of Holland's classification of occupations /|rChi-Sum
Wong, Ping-Man Wong, and Kenneth S. Law --|g14.|tThe
relationship with patients : "emotional labor" and its
correlates in hospital employees /|rVanda L. Zammuner and
Cristina Galli --|g15.|tA bounded emotionality perspective
on work characteristics /|rWilfred J. Zerbe and Charmine
E. J. Härtel --|gPart V.|tOrganizational change and
changing organizations.|g16.|tEmotion management to
facilitate strategic change and innovation : how emotional
balancing and emotional capability work together /|rQuy
Nguyen Huy --|g17.|tManaging emotion : a new role for
emergent group leaders /|rAnthony T. Pescosolido --|g18.
|tFor better or for worse: organizational culture and
emotions /|rMichelle K Pizer and Charmine E. J. Härtel --
|g19.|tA bounded emotionality perspective on
organizational change and culture /|rNeal M. Ashkanasy and
Charmine E. J. Härtel --|g20.|tWhat an emotions
perspective of organizational behavior offers /|rCharmine
E. J. Härtel, Neal M. Ashkanasy, and Wilfred J. Zerbe --
References -- Author index -- Subject index.
520 This edition was conceived and compiled to meet the need
for a comprehensive book for practitioners, academics, and
students on the research of emotions in organizational
behavior. The book is the first of its kind to incorporate
organizational behavior and bounded emotionality. The
editors' primary aim is to communicate the research
presented at the bi-annual International Conference on
Emotions and Organizational Life to a wider audience. This
edition looks at the range of research on emotions within
an organizational behavior framework; organized in terms
of the individual, interpersonal, and organizational
levels. Particular emphasis has been placed on obtaining
the leading research in the international sphere. This
book is intended to be useful to the student of
organizational behavior, as well as to the managers of
organizations.
650 0 Organizational behavior|0http://id.loc.gov/authorities/
subjects/sh85095524|xPsychological aspects.|0http://
id.loc.gov/authorities/subjects/sh2002011485
650 0 Work|xPsychological aspects.|0http://id.loc.gov/
authorities/subjects/sh85148135
650 0 Emotions|xSocial aspects.|0http://id.loc.gov/authorities/
subjects/sh2008102995
653 1 Organizational life.
700 1 Härtel, Charmine E. J.,|d1959-|0http://id.loc.gov/
authorities/names/n00084479
700 1 Zerbe, W. J.|0http://id.loc.gov/authorities/names/
n88605921
700 1 Ashkanasy, Neal M.,|d1945-|0http://id.loc.gov/authorities/
names/n00084478
912 .b14037403WITT
970 11 |tForeword|cRussell Cropanzano|fCropanzano, Russell
970 11 |tPreface|cCharmine E. J. Hartel|fHärtel, Charmine E. J.,
1959-|cWilfred J. Zerbe|fZerbe, Wilfred J.|cNeal M.
Ashkanasy|fAshkanasy, Neal M., 1945-
970 21 |l1|tOrganizational behavior : an emotions perspective
|cCharmine E. J. Hartel|fHärtel, Charmine E. J., 1959-
|cWilfred J. Zerbe|fZerbe, Wilfred J.|cNeal M. Ashkanasy
|fAshkanasy, Neal M., 1945-|p1
970 21 |l2|tEmotions : from "ugly duckling" via "invisible asset"
toward an ontological reframing|cDorthe Eide|fEide, Dorthe
|p11
970 21 |l3|t"You wait until you get home" : emotional regions,
emotional process work, and the role of onstage and
offstage support|cMaree V. Boyle|fBoyle, Maree V.|p45
970 21 |l4|tThe role of emotion in employee counterproductive
work behavior : integrating the psychoevolutionary and
constructivist perspective|cYongmei Liu|fLiu, Yongmei
|cPamela L. Perrewe|fPerrewé, Pamela L.|p67
970 21 |l5|tEmotional experience of individualist-collectivist
workgroups : findings from a study of 14 multinationals
located in Australia|cYuka Fujimoto|fFujimoto, Yuka
|cCharmine E. J. Hartel|fHärtel, Charmine E. J., 1959-
|cDebra Panipucci|fPanipucci, Debra|p87
970 21 |l6|tA bounded emotionality perspective on the individual
in the organization|cNeal M. Ashkanasy|fAshkanasy, Neal M.,
1945-|cWilfred J. Zerbe|fZerbe, Wilfred J.|cCharmine E. J.
Hartel|fHärtel, Charmine E. J., 1959-|p113
970 21 |l7|tIndividual and group affect in problem-solving
workgroups|cMatthew J. Grawitch|fGrawitch, Matthew J.
|cDavid C. Munz|fMunz, David C.|p119
970 21 |l8|tNonsense makes sense : humor in social sharing of
emotion at the workplace|cStefan Meisiek|fMeisiek, Stefan
|cXin Yao|fXin, Yao|p143
970 21 |l9|tUnderstanding cross-cultural negotiation : a model
integrating affective events theory and communication
accommodation theory|cMona White|fWhite, Mona|cCharmine E.
J. Hartel|fHärtel, Charmine E. J., 1959-|cDebra Panipucci
|fPanipucci, Debra|p167
970 21 |l10|tA bounded emotionality perspective on interpersonal
behavior in organizations|cNeal M. Ashkanasy|fAshkanasy,
Neal M., 1945-|cWilfred J. Zerbe|fZerbe, Wilfred J.|p183
970 21 |l11|tA reconceptualization of the emotional labor
construct : on the development of an integrated theory of
perceived emotional dissonance and emotional labor|cRobert
S. Rubin|fRubin, Robert S.|cVicki M. Staebler Tardino
|fTardino, Vicki M. Staebler|cCatherine S. Daus|fDaus,
Catherine S.|cDavid C. Munz|fMunz, David C.|p189
970 21 |l12|tToward understanding emotional management at work :
a quantitative review of emotional labor research|cJoyce
E. Bono|fBono, Joyce E.|cMeredith A. Vey|fVey, Meredith A.
|p213
970 21 |l13|tThe interaction effect of emotional intelligence and
emotional labor on job satisfaction : a test of Holland's
classification of occupations|cChi-Sum Wong|fWong, Chi-Sum
|cPing-Man Wong|fWong, Ping-Man|cKenneth S. Law|fLaw,
Kenneth S.|p235
970 21 |l14|tThe relationship with patients : "emotional labor"
and its correlates in hospital employees|cVanda L.
Zammuner|fZammuner, Vanda L.|cCristina Galli|fGalli,
Cristina|p251
970 21 |l15|tA bounded emotionality perspective on work
characteristics|cWilfred J. Zerbe|fZerbe, Wilfred J.
|cCharmine E. J. Hartel|fHärtel, Charmine E. J., 1959-
|p287
970 21 |l16|tEmotion management to facilitate strategic change
and innovation : how emotional balancing and emotional
capability work together|cQuy Nguyen Huy|fHuy, Quy Nguyen
|p295
970 21 |l17|tManaging emotion : a new role for emergent group
leaders|cAnthony T. Pescosolido|fPescosolido, Anthony T.
|p317
970 21 |l18|tFor better or for worse : organizational culture and
emotions|cMichelle K. Pizer|fPizer, Michelle K.|cCharmine
E. J. Hartel|fHärtel, Charmine E. J., 1959-|p335
970 21 |l19|tA bounded emotionality perspective on organizational
change and culture|cNeal M. Ashkanasy|fAshkanasy, Neal M.,
1945-|cCharmine E. J. Hartel|fHärtel, Charmine E. J., 1959-
|p355
970 21 |l20|tWhat an emotions perspective of organizational
behavior offers|cCharmine E. J. Hartel|fHärtel, Charmine
E. J., 1959-|cNeal M. Ashkanasy|fAshkanasy, Neal M., 1945-
|cWilfred J. Zerbe|fZerbe, Wilfred J.|p359
971 |d20050110