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LEADER 00000cam  22004214i 4500 
001    56661835 
003    OCoLC 
005    20060209102631.0 
008    041223s2005    njua     b    001 0 eng   
010    2004066276 
015    GBA448952|2bnb 
019    57392291|a59570463 
020    0805850988 (hbk. : alk. paper) 
040    DLC|beng|erda|cDLC|dUKM|dOCL|dBAKER|dP#O|dFIN 
042    pcc 
049    FINN 
050 00 HD58.7|b.E438 2005 
082 00 158.2/6|222 
245 00 Emotions in organizational behavior /|cedited by Charmine 
       E.J. Härtel, Wilfred J. Zerbe, Neal M. Ashkanasy. 
264  1 Mahwah, N.J. :|bLawrence Erlbaum Associates,|c2005. 
300    xxv, 425 pages :|billustrations ;|c24 cm 
336    text|btxt|2rdacontent 
337    unmediated|bn|2rdamedia 
338    volume|bnc|2rdacarrier 
504    Includes bibliographical references (p. 369-405) and 
       indexes. 
505 00 |gForeword /|rRussell Cropanzano --|gPreface -- 1.
       |tOrganizational behavior : an emotions perspective /
       |rCharmine E. J. Ḧärtel, Wilfred J. Zerbe, and Neal M. 
       Ashkanasy --|gPart I.|tOrganizational behavior and 
       emotions.|g2.|tEmotions : From "ugly duckling" via 
       "invisible asset" toward an ontological reframing /
       |rDorthe Eide --|gPart II.|tThe individual within the 
       organization.|g3.|t"You wait until you get home" : 
       emotional regions, emotional process work, and the role of
       onstage and offstage support /|rMaree V Boyle --|g4.|tThe 
       role of emotion in employee counterproductive work 
       behavior : integrating the psychoevolutionary and 
       constructivist perspective /|rYongmei Liu and Pamela L. 
       Perrewe --|g5.|tEmotional experience of individualist-
       collectivist workgroups : findings from a study of 14 
       multinationals located in Australia /|rYuka Fujimoto, 
       Charmine E. J. Härtel, and Debra Panipucci --|g6.|tA 
       bounded emotionality perspective on the individual in the 
       organization /|rNeal M. Ashkanasy, Wilfred J. Zerbe, and 
       Charmine E. J. Härtel --|gPart III.|tThe interpersonal 
       within the organization.|g7.|tIndividual and group affect 
       in problem-solving workgroups /|rMatthew J. Grawitch and 
       David C. Munz --|g8.|tNonsense makes sense : humor in 
       social sharing of emotion at the workplace /|rStefan 
       Meisiek and Xin Yao --|g9.|tUnderstanding cross-cultural 
       negotiation : a model integrating affective events theory 
       and communication accommodation theory /|rMona White, 
       Charmine E. J. Härtel, and Debra Panipucci --|g10.|tA 
       bounded emotionality perspective on interpersonal behavior
       in organizations /|rNeal M. Ashkanasy and Wilfred J. Zerbe
       --|gPart IV.|tOrganizational processes, structure, and 
       design.|g11.|tA reconceptualization of the emotional labor
       construct : on the development of an integrated theory of 
       perceived emotional dissonance and emotional labor /
       |rRobert S. Rubin, Vicki M. Staebler Tardino, Catherine S.
       Daus, and David C. Munz --|g12.|tToward understanding 
       emotional management at work : a quantitative review of 
       emotional labor research /|rJoyce E. Bono and Meredith A. 
       Vey --|g13.|tThe interaction effect of emotional 
       intelligence and emotional labor on job satisfaction : a 
       test of Holland's classification of occupations /|rChi-Sum
       Wong, Ping-Man Wong, and Kenneth S. Law --|g14.|tThe 
       relationship with patients : "emotional labor" and its 
       correlates in hospital employees /|rVanda L. Zammuner and 
       Cristina Galli --|g15.|tA bounded emotionality perspective
       on work characteristics /|rWilfred J. Zerbe and Charmine 
       E. J. Härtel --|gPart V.|tOrganizational change and 
       changing organizations.|g16.|tEmotion management to 
       facilitate strategic change and innovation : how emotional
       balancing and emotional capability work together /|rQuy 
       Nguyen Huy --|g17.|tManaging emotion : a new role for 
       emergent group leaders /|rAnthony T. Pescosolido --|g18.
       |tFor better or for worse: organizational culture and 
       emotions /|rMichelle K Pizer and Charmine E. J. Härtel --
       |g19.|tA bounded emotionality perspective on 
       organizational change and culture /|rNeal M. Ashkanasy and
       Charmine E. J. Härtel --|g20.|tWhat an emotions 
       perspective of organizational behavior offers /|rCharmine 
       E. J. Härtel, Neal M. Ashkanasy, and Wilfred J. Zerbe -- 
       References -- Author index -- Subject index. 
520    This edition was conceived and compiled to meet the need 
       for a comprehensive book for practitioners, academics, and
       students on the research of emotions in organizational 
       behavior. The book is the first of its kind to incorporate
       organizational behavior and bounded emotionality. The 
       editors' primary aim is to communicate the research 
       presented at the bi-annual International Conference on 
       Emotions and Organizational Life to a wider audience. This
       edition looks at the range of research on emotions within 
       an organizational behavior framework; organized in terms 
       of the individual, interpersonal, and organizational 
       levels. Particular emphasis has been placed on obtaining 
       the leading research in the international sphere. This 
       book is intended to be useful to the student of 
       organizational behavior, as well as to the managers of 
       organizations. 
650  0 Organizational behavior|0http://id.loc.gov/authorities/
       subjects/sh85095524|xPsychological aspects.|0http://
       id.loc.gov/authorities/subjects/sh2002011485 
650  0 Work|xPsychological aspects.|0http://id.loc.gov/
       authorities/subjects/sh85148135 
650  0 Emotions|xSocial aspects.|0http://id.loc.gov/authorities/
       subjects/sh2008102995 
653 1  Organizational life. 
700 1  Härtel, Charmine E. J.,|d1959-|0http://id.loc.gov/
       authorities/names/n00084479 
700 1  Zerbe, W. J.|0http://id.loc.gov/authorities/names/
       n88605921 
700 1  Ashkanasy, Neal M.,|d1945-|0http://id.loc.gov/authorities/
       names/n00084478 
912    .b14037403WITT 
970 11 |tForeword|cRussell Cropanzano|fCropanzano, Russell 
970 11 |tPreface|cCharmine E. J. Hartel|fHärtel, Charmine E. J., 
       1959-|cWilfred J. Zerbe|fZerbe, Wilfred J.|cNeal M. 
       Ashkanasy|fAshkanasy, Neal M., 1945- 
970 21 |l1|tOrganizational behavior : an emotions perspective
       |cCharmine E. J. Hartel|fHärtel, Charmine E. J., 1959-
       |cWilfred J. Zerbe|fZerbe, Wilfred J.|cNeal M. Ashkanasy
       |fAshkanasy, Neal M., 1945-|p1 
970 21 |l2|tEmotions : from "ugly duckling" via "invisible asset"
       toward an ontological reframing|cDorthe Eide|fEide, Dorthe
       |p11 
970 21 |l3|t"You wait until you get home" : emotional regions, 
       emotional process work, and the role of onstage and 
       offstage support|cMaree V. Boyle|fBoyle, Maree V.|p45 
970 21 |l4|tThe role of emotion in employee counterproductive 
       work behavior : integrating the psychoevolutionary and 
       constructivist perspective|cYongmei Liu|fLiu, Yongmei
       |cPamela L. Perrewe|fPerrewé, Pamela L.|p67 
970 21 |l5|tEmotional experience of individualist-collectivist 
       workgroups : findings from a study of 14 multinationals 
       located in Australia|cYuka Fujimoto|fFujimoto, Yuka
       |cCharmine E. J. Hartel|fHärtel, Charmine E. J., 1959-
       |cDebra Panipucci|fPanipucci, Debra|p87 
970 21 |l6|tA bounded emotionality perspective on the individual 
       in the organization|cNeal M. Ashkanasy|fAshkanasy, Neal M.,
       1945-|cWilfred J. Zerbe|fZerbe, Wilfred J.|cCharmine E. J.
       Hartel|fHärtel, Charmine E. J., 1959-|p113 
970 21 |l7|tIndividual and group affect in problem-solving 
       workgroups|cMatthew J. Grawitch|fGrawitch, Matthew J.
       |cDavid C. Munz|fMunz, David C.|p119 
970 21 |l8|tNonsense makes sense : humor in social sharing of 
       emotion at the workplace|cStefan Meisiek|fMeisiek, Stefan
       |cXin Yao|fXin, Yao|p143 
970 21 |l9|tUnderstanding cross-cultural negotiation : a model 
       integrating affective events theory and communication 
       accommodation theory|cMona White|fWhite, Mona|cCharmine E.
       J. Hartel|fHärtel, Charmine E. J., 1959-|cDebra Panipucci
       |fPanipucci, Debra|p167 
970 21 |l10|tA bounded emotionality perspective on interpersonal 
       behavior in organizations|cNeal M. Ashkanasy|fAshkanasy, 
       Neal M., 1945-|cWilfred J. Zerbe|fZerbe, Wilfred J.|p183 
970 21 |l11|tA reconceptualization of the emotional labor 
       construct : on the development of an integrated theory of 
       perceived emotional dissonance and emotional labor|cRobert
       S. Rubin|fRubin, Robert S.|cVicki M. Staebler Tardino
       |fTardino, Vicki M. Staebler|cCatherine S. Daus|fDaus, 
       Catherine S.|cDavid C. Munz|fMunz, David C.|p189 
970 21 |l12|tToward understanding emotional management at work : 
       a quantitative review of emotional labor research|cJoyce 
       E. Bono|fBono, Joyce E.|cMeredith A. Vey|fVey, Meredith A.
       |p213 
970 21 |l13|tThe interaction effect of emotional intelligence and
       emotional labor on job satisfaction : a test of Holland's 
       classification of occupations|cChi-Sum Wong|fWong, Chi-Sum
       |cPing-Man Wong|fWong, Ping-Man|cKenneth S. Law|fLaw, 
       Kenneth S.|p235 
970 21 |l14|tThe relationship with patients : "emotional labor" 
       and its correlates in hospital employees|cVanda L. 
       Zammuner|fZammuner, Vanda L.|cCristina Galli|fGalli, 
       Cristina|p251 
970 21 |l15|tA bounded emotionality perspective on work 
       characteristics|cWilfred J. Zerbe|fZerbe, Wilfred J.
       |cCharmine E. J. Hartel|fHärtel, Charmine E. J., 1959-
       |p287 
970 21 |l16|tEmotion management to facilitate strategic change 
       and innovation : how emotional balancing and emotional 
       capability work together|cQuy Nguyen Huy|fHuy, Quy Nguyen
       |p295 
970 21 |l17|tManaging emotion : a new role for emergent group 
       leaders|cAnthony T. Pescosolido|fPescosolido, Anthony T.
       |p317 
970 21 |l18|tFor better or for worse : organizational culture and
       emotions|cMichelle K. Pizer|fPizer, Michelle K.|cCharmine 
       E. J. Hartel|fHärtel, Charmine E. J., 1959-|p335 
970 21 |l19|tA bounded emotionality perspective on organizational
       change and culture|cNeal M. Ashkanasy|fAshkanasy, Neal M.,
       1945-|cCharmine E. J. Hartel|fHärtel, Charmine E. J., 1959-
       |p355 
970 21 |l20|tWhat an emotions perspective of organizational 
       behavior offers|cCharmine E. J. Hartel|fHärtel, Charmine 
       E. J., 1959-|cNeal M. Ashkanasy|fAshkanasy, Neal M., 1945-
       |cWilfred J. Zerbe|fZerbe, Wilfred J.|p359 
971    |d20050110 
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