Includes bibliographical references (p. 231-233) and index.
The challenge and opportunity of the changing workforce -- Portraits of diversity : today's new workforce -- Toward a new management mindset : an introduction to flex-management -- Be informative and creative when describing jobs and recruiting employees -- Help people develop careers they want -- Change jobs and work hours to meet employee needs -- Hire older and temporary workers -- Train managers and employees to value diversity -- Enable persons with disabilities to meet performance challenges -- Individualize, don't standardize, performance management -- Align rewards with employees' values -- Share information and encourage participation -- Create new ways to share responsibility -- Offer flexible employee benefits and services -- Help employees take care of family responsibilities -- How to develop skills for managing workforce 2000 -- How to manage the change to a flex-management workplace.
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