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EBOOK
Author Penoyer, Flyn L.
Title Teleselling techniques that close the sale / Flyn L. Penoyer.
Imprint New York : Amacom, 1997.

LOCATION CALL # STATUS MESSAGE
 OHIOLINK NETLIBRARY EBOOKS    ONLINE  
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LOCATION CALL # STATUS MESSAGE
 OHIOLINK NETLIBRARY EBOOKS    ONLINE  
View online
Author Penoyer, Flyn L.
Subject Telephone selling.
Description 1 online resource (xi, 162 pages)
Note Includes index.
Print version record.
English.
ISBN 0585031592 (electronic bk.)
9780585031590 (electronic bk.)
0814479391
OCLC # 42329807
Additional Format Print version: Penoyer, Flyn L. Teleselling techniques that close the sale. New York : Amacom, 1997 0814479391 (DLC) 97005372 (OCoLC)36330922
Table of Contents
 Who Should Read This Book? 
 Introduction 
1What You Will Learn, and How to Use This Book1
2The Telephone as a Sales Tool5
3Energy, Enthusiasm, and Passion17
4Voice: Your Primary Weapon27
5NERDs and the Decision Maker45
6Proper Qualifying59
7Call Objectives and Their Importance73
8Persistent Curiosity and Investigation95
9Closing109
10Bringing It Together; Controlling the Call131
 Appendix141
 Index159


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