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LEADER 00000cam  2200421Ii 4500 
001    885300042 
003    OCoLC 
005    20180326144124.0 
008    120116s2013    nyu    e      000 0 eng d 
019    733223850|a774905719|a956738823|a957387577|a957523751
       |a957615785|a958357390|a958450793|a967705091 
020    0062107704|q(pbk.) 
020    9780062107701|q(pbk.) 
035    (OCoLC)885300042|z(OCoLC)733223850|z(OCoLC)774905719
       |z(OCoLC)956738823|z(OCoLC)957387577|z(OCoLC)957523751
       |z(OCoLC)957615785|z(OCoLC)958357390|z(OCoLC)958450793
       |z(OCoLC)967705091 
040    CNEDM|beng|erda|cCNEDM|dOCLCO|dTOH|dBDX|dBTCTA|dYDXCP|dSPP
       |dOCP|dOCLCF|dSTE|dATPTT|dOCLCQ|dWIE|dOCL|dJTH|dOTC 
049    OTCC 
050 14 HV8142|b.T54 2013 
082 04 153.8/52|223 
100 1  Thompson, George J.,|0http://id.loc.gov/authorities/names/
       n83181134|eauthor. 
245 10 Verbal judo :|bthe gentle art of persuasion /|cGeorge J. 
       Thompson and Jerry B. Jenkins. 
250    First William Morrow paperback edition, updated edition. 
264  1 New York :|bWilliam Morrow,|c2013. 
300    xiv, 207 pages ;|c21 cm 
336    text|btxt|2rdacontent 
337    unmediated|bn|2rdamedia 
338    volume|bnc|2rdacarrier 
500    "Updated edition with new foreword." 
505 0  1. Birth of a Communication Samurai -- 2. Motivating the 
       Disagreeable -- 3. Baptism of Fire -- 4. Taking Crap with 
       Dignity ... and Style -- 5. The Nice, the Difficult, and 
       the Wimp -- 6. Eleven Things Never to Say to Anyone (And 
       How to Respond If Some Idiot Says Them to You) -- 7. The 
       Crucible of the Street -- 8. The Most Powerful Word in the
       English Language -- 9. The Greatest Speech You'll Ever 
       Live to Regret -- 10. The Only Way to Interrupt People and
       Still Have Them Love You -- 11. Verbal Judo Versus Verbal 
       Karate -- 12. The Five-Step Hard Style -- 13. The First 
       Great Communication Art: Representation -- 14. The Second 
       Great Communication Art: Translation -- 15. The Third 
       Great Communication Art: Mediation -- 16. What Makes This 
       All So Difficult -- 17.'Readin', 'Ritin', and Rhetoric -- 
       18. How to Diagnose a Verbal Encounter -- 19. The Language
       of Reassurance -- 20. How to Fight Fair -- 21. Take the 
       Giant LEAPS -- 22. Applying LEAPS to Your World. 
520    "Verbal Judo is the classic guide to the martial art of 
       the mind and mouth that can help you defuse confrontations
       and generate cooperation, whether you're talking to a boss,
       a spouse, or even a teenager. For more than a generation, 
       Dr. George J. Thompson's essential handbook has taught 
       people how to communicate more confidently and 
       persuasively in any situation. Verbal Judo shows you how 
       to listen and speak more effectively, engage others 
       through empathy (the most powerful word in the English 
       language), avoid the most common conversational disasters,
       and use proven strategies to successfully express your 
       point of view - and take the lead in most disputes. This 
       updated edition includes a new foreword and a chapter 
       featuring Dr. Thompson's five universal truths of "human 
       interaction""--Page 4 of cover. 
650  0 Persuasion (Psychology)|0http://id.loc.gov/authorities/
       subjects/sh85100175 
650  0 Persuasion (Rhetoric)|0http://id.loc.gov/authorities/
       subjects/sh85100176 
650  0 Influence (Psychology)|0http://id.loc.gov/authorities/
       subjects/sh85066123 
650  0 Interpersonal communication.|0http://id.loc.gov/
       authorities/subjects/sh85067481 
650  0 Social conflict.|0http://id.loc.gov/authorities/subjects/
       sh85123927 
700 1  Jenkins, Jerry B.|0http://id.loc.gov/authorities/names/
       n79022036 
LOCATION CALL # STATUS MESSAGE
 OTTERBEIN MAIN COLLECTION  HV8142 .T54 2013    LOST AND PAID  

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