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    Year Entries
Customer relations -- Management.   114
Customer relations -- Management -- Case studies. : Customer relationship management : the bottom line to optimizing your ROI / Jon Anton, Natalie L. Petouhoff.  2002 1
Customer relations -- Management -- Computer programs.   17
Customer relations -- Management -- Congresses. : Rediscovering the Essentiality of Marketing : Proceedings of the 2015 Academy of Marketing Science (AMS) World Marketing Congress / Luca Petruzzellis, Russell S. Winer, editors.  2016 1
Customer relations -- Management -- Data processing.   55
Customer relations -- Management -- Handbooks, manuals, etc. : Designing the customer-centric organization : a guide to strategy, structure, and process / Jay R. Galbraith.  2005 1
Customer relations -- Management -- Software.   2
Customer relations -- Management -- Software -- Handbooks, manuals, etc. : Administering, Configuring, and Maintaining Microsoft Dynamics 365 in the Cloud / Mark Beckner with Scott McFarland.  2017 1
Customer relations -- Management -- Statistical models.   2
Customer relations -- Marketing. : CRM automation / Barton J. Goldenberg.  2003 1
Customer relations -- Programmed instruction. : Quality customer service : satisfy customers--it's everybody's job / William B. Martin.  2009 1
Customer relations -- Psychological aspects.   4
Customer relations -- Social aspects -- United States -- History.   2
Customer relations -- Study and teaching -- Problems, exercises, etc. : 25 reproducible activities for customer service excellence / Peter R. Garber.  2005 1
Customer relations -- Technological innovations.   6
Customer relations -- Training.   2
Customer relations -- United States.   5
Customer relations -- United States -- Management. : Real-time communication etiquette for communicating with customers with disabilities.  2010 1
Customer services.   204
Academic libraries -- Customer services.   2
Accounting -- Customer services. : The 2000-2005 world outlook for accounting services.  2002 1
Administrative agencies -- Customer services -- Management. : Managing for results : opportunities to strengthen agencies' customer service efforts : report to congressional requesters.  2010 1
Administrative agencies -- Customer services -- United States.   5
Advertising agencies -- Customer services -- Finland -- Case studies. : Relationship marketing in professional services : a study of agency-client dynamics in the advertising sector / Aino Halinen.  2002 1
Airlines -- Customer services.   2
Airlines -- Customer services -- Government policy -- United States. : Questions, answers, and perspectives on the current state of airline travel : hearing before the Subcommittee on Aviation Operations, Safety, and Security of the Committee on Commerce, Science, and Transportation, United States Senate, One Hundred Fifteenth Congress, first session, May 4, 2017.  2018 1
Airlines -- Customer services -- United States.   8
Amusement parks -- Customer services -- Florida -- Orlando. : Be our guest : perfecting the art of customer service / by Disney Institute with Theodore Kinni ; foreword by Robert A. Iger.  2011 1
Automobile industry and trade -- Customer services -- Germany. : Driven to delight : delivering world-class customer experience the Mercedes-Benz way / Joseph Michelli.  2016 1
Automobile industry and trade -- Customer services -- United States. : Customers for life : how to turn that one-time buyer into a lifetime customer / by Carl Sewell and Paul B. Brown.  1990 1
Banks and banking -- Customer services.   2
Banks and banking -- Customer services -- Japan.   2
Banks and banking -- Customer services -- Social aspects. : Banking On opportunity : a scan of the evolving field of Bank On initiatives / U.S. Department of the Treasury, Office of Financial Education and Financial Access.  2011 1
Banks and banking -- Customer services -- United States.   2
Board of Governors of the Federal Reserve System (U.S.) -- Customer services. : The semiannual testimony on the Federal Reserve's supervision and regulation of the financial system : hearing before the Committee on Banking, Housing, and Urban Affairs, United States Senate, One Hundred Fifteenth Congress, second session, on examining the efforts, activities, objectives, and plans of the Federal Reserve Board with respect to the conduct, supervision, and regulation of financial firms supervised by the Federal Reserve Board, April 19, 2018.  2018 1
Cable television -- Customer services -- United States.   2
Cable television -- Customer services -- United States -- Econometric models. : Most-favored customers in the cable industry / by Nodir Adilov and Peter J. Alexander.  2002 1
Call centers -- Customer services. : Learning points : 80 activities and actions for call center cervice excellence / Peter R. Garber.  2005 1
Call centers -- Customer services -- United States -- Evaluation. : Medicare Part D : Prescription Drug Plan sponsor call center responses were prompt, but not consistently accurate and complete : report to congressional requesters.  2006 1
Customer services -- Case studies. : Effective customer care / Pat Wellington.  2010 1
Cell phone services industry -- Customer services -- United States.   2
Center for Veterinary Medicine (U.S.) -- Customer services. : Reauthorization of animal drug user fees (2018)  2018 1
Centers for Medicare & Medicaid Services (U.S.) -- Customer services.   3
Centers for Medicare & Medicaid Services (U.S.) -- Customer services -- Evaluation.   2
Centers for Medicare & Medicaid Services (U.S.) -- Customer services -- Management. : Medicare Part D : complaint rates are declining, but operational and oversight challenges remain : report to congressional requesters.  2008 1
Chemonics (Firm) -- Customer services.   2
Child support -- Customer services -- United States -- Evaluation.   3
Cleveland Clinic Foundation -- Customer services. : Service fanatics : how to build superior patient experience the Cleveland Clinic way / by James Merlino.  2015 1
Customer services -- Communication systems.   2
Computer industry -- Customer services.   3
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