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Author Sobel, Andrew, 1955-
Title All for one : 10 strategies for building trusted client partnerships / Andrew Sobel.
Imprint Hoboken, N.J. : Wiley, 2009.

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Author Sobel, Andrew, 1955-
Subject Customer relations.
Patron and client.
Consumers -- Professional relationships.
Description 1 online resource (viii, 312 pages) : illustrations
polychrome rdacc
Bibliography Note Includes bibliographical references and index.
Contents Introduction: Transforming your client relationships -- Reaching level 6 : trusted client partner -- Employing 10 integrated strategies -- Strategy one : becoming an agenda setter -- Strategy two : developing relationship capital -- Strategy three : engaging new clients -- Strategy four : institutionalizing client relationships -- Strategy five : adding multiple layers of value -- Strategy six : targeting the right clients -- Strategy seven : building a client leadership pipeline -- Strategy eight : promoting collaboration -- Strategy nine : listening to clients -- Strategy ten : creating a unique client experience -- Answers to the most commonly asked questions about client relationships -- Conclusion.
Summary Corporate clients are demanding more value from their external advisors, and consolidating their business around a smaller number of firms. These trends are forcing a variety of service providersfrom consulting firms to large banksto confront a series of difficult challenges:.:.; "How do we create an all-for-one, one for all culture in which the whole is greater than the sum-of-the-parts and we succeed in leveraging our global network to deliver value to clients?".; "How do we mobilize the right people, resources, and ideasacross a multitude of organizational and geographic.
Note Print version record.
ISBN 9781118258057 (electronic bk.)
1118258053 (electronic bk.)
9780470485330 (electronic bk.)
0470485337 (electronic bk.)
9780470485125 (electronic bk. ; Mobipocket Reader)
0470485124 (electronic bk. ; Mobipocket Reader)
0470380284 (cloth)
9780470380284 (cloth)
9780470380284 (cloth)
OCLC # 426559621
Additional Format Print version: Sobel, Andrew, 1955- All for one. Hoboken, N.J. : Wiley, 2009 9780470380284 0470380284 (DLC) 2008053439 (OCoLC)262888541