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Title Increasing flexibility and agility at the National Reconnaissance Office : lessons from modular design, occupational surprise, and commercial research and development processes / Dave Baiocchi [and others].
Imprint Santa Monica, CA : RAND, 2013.

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Subject United States. National Reconnaissance Office.
Organizational change -- Management.
Corporate culture.
Strategic planning.
Alt Name Baiocchi, Dave.
Langeland, Krista.
Fox, D. Steven.
Buerkle, Amelia.
Walters, Jennifer.
Intelligence Policy Center (U.S.)
Rand Corporation. National Security Research Division.
Rand Corporation.
United States. National Reconnaissance Office.
Description 1 online resource (xvi, 71 pages) : illustrations (some color)
polychrome rdacc
Note "RAND National Defense Research Institute."
"This research was conducted within the Intelligence Policy Center of the RAND National Defense Research Division (NSRD)"--Preface.
Bibliography Note Includes bibliographical references (pages 69-71).
Contents Introduction -- Investigating the suitability of modularity toward National Reconnaissance Office space systems -- Occupational surprise -- Organizational mechanisms that increase responsiveness -- Conclusions.
Note Print version.
Summary To help the National Reconnaissance Office (NRO) become more flexible and agile in an increasingly uncertain world, RAND sought answers to two key questions. First, would the NRO benefit from building modular satellites? RAND researchers developed a method for evaluating whether a system is a good candidate for modularity and applied it to systems both inside and outside the NRO. The authors found that NRO space systems do not appear to be strong candidates for modularization. Second, what lessons might be drawn from how chief executive officers, military personnel, and health care professionals (among others) respond to surprise? RAND developed a framework to categorize professionals' responses to surprise and then conducted discussions with representatives from 13 different professions, including former ambassadors, chief executive officers, military personnel, and physicians. The authors observed that all interviewees used common coping strategies. The authors also found some differences in response to surprise that depend on two factors: time available to respond and the level of chaos in the environment. The report concludes with recommendations on actions that the NRO can take to improve the flexibility of its hardware and the workforce.
Note English.
ISBN 9780833082039 (electronic bk.)
0833082035 (electronic bk.)
9780833081025
0833081020
ISBN/ISSN RAND/RR-336-NRO
OCLC # 862351438


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