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EBOOK
Author Liedtka, Jeanne,
Title Design thinking for the greater good : innovation in the social sector / Jeanne Liedtka, Randy Salzman, and Daisy Azer.
Imprint New York : Columbia Business School Publishing, [2017]
2017

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LOCATION CALL # STATUS MESSAGE
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View online
Author Liedtka, Jeanne,
Series Columbia Business School Publishing
Columbia Business School publishing.
Subject Human services -- Management.
Public administration -- Decision making.
Management science.
Social responsibility of business.
Alt Name Salzman, Randy,
Azer, Daisy,
Description 1 online resource (ix, 342 pages) : illustrations (some color)
Note "Columbia Business School Publishing."
Bibliography Note Includes bibliographical references (pages 317-319) and index.
Contents 1. Catalyzing a conversation for change -- 2. How do we get there from here? : a tale of two managers -- 3. Igniting creative confidence at US Health and Human Services -- 4. Including new voices at the Kingwood Trust -- 5. Scaling design thinking at Monash Medical Centre -- 6. Turning debate into dialogue at the US Food and Drug Administration -- 7. Fostering community conversations in Iveragh, Ireland -- 8. Connecting--and disconnecting--the pieces at United Cerebral Palsy -- 9. The power of local at the Community Transportation Association of America -- 10. Bridging technology and the human experience at the Transportation Security Administration -- 11. Making innovation safe at MasAgro -- 12. Integrating design and strategy at Children's Health System of Texas -- 13. The four-question methodology in action : laying the foundation -- 14. The four-question methodology in action : ideas to experiments -- 15. Building organizational capabilities.
Note Print version record.
Summary Through ten stories of struggles and successes in social sector organizations, Design Thinking for the Greater Goods shows how collaborative creativity can shake up even the most entrenched bureaucracies-and provide a practical roadmap for readers to implement these tools. This book will help today's leaders in their pursuit of creative solutions.
ISBN 9780231545853 (electronic book)
0231545851 (electronic book)
9780231179522 (hardcover)
0231179529 (hardcover)
OCLC # 1001488541
Additional Format Print version: Liedtka, Jeanne. Design thinking for the greater good. New York : Columbia University Press, [2017] 9780231179522 (DLC) 2017008777 (OCoLC)993601669



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